Deloitte Digital - Growth Manager

at  Deloitte

Deloitte Digital - Growth Manager
Date: 5 Mar 2024
Service Line / Portfolios: Customer & Marketing
Location:Singapore, Singapore, SG
Are you ready to unleash your potential?
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.
We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.
Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.
Ready to unleash your potential with us? Join the winning team now!

ENOUGH ABOUT US, LET’S TALK ABOUT YOU

You are someone with:

• Bachelor’s degree in business, technology, or a related field; Martech relevant certifications are a plus.
• Minimum 8 years’ experience as a Project Lead, with a track record of successfully growth projects with clear KPIs shown.
• Hands-on experience with digital technologies, platforms, and tools. Such as but not limited to: Google Analytics, Adobe Analytics, Adobe Target, Optimizely.
• Experience with specific growth channels (e.g., paid advertising, content marketing, SEO).
• Strong understanding of consulting/project management best practices and trends.
• Excellent communication, leadership, and interpersonal skills.
• Exceptional problem-solving and decision-making abilities.
• Ability to manage multiple projects simultaneously and adapt to changing priorities.
• Proficiency in project management software and collaboration tools.
• Willingness to travel as needed to meet client requirements.

This role is with Deloitte Digital Southeast Asia. Across all clients and sectors, we believe great customer experiences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all.
The Growth Manager will be responsible for planning, executing, and overseeing digital projects for our clients. You will work closely with clients, cross-functional teams, and stakeholders and be responsible for developing and executing a comprehensive growth strategy that identifies new client segments, increases engagement with existing clients, and ultimately drives growth.

You will:

• Lead end-to-end project management for growth initiatives, including scope definition, project planning, resource allocation, and risk management.
• Collaborate with clients to understand their business objectives, business and technical requirements, and digital transformation agenda.
• Audit, identify and create strategy and roadmap to address short-term and long-term growth opportunities with ROI prioritization in place.
• Hands-on execution to ensure growth strategy has been implemented and tracked accordingly.
• Identify key areas of improvement based on data-driven analysis and iterate strategies to align with latest trends and new findings from the project.
• Develop and maintain project plans, timelines, and budgets to ensure project success and client satisfaction.
• Build and manage high-performing project teams, including business analysts, growth specialists, designers, researchers and other specialists.
• Monitor project progress, track key performance indicators (KPIs), and ensure project milestones are met.
• Identify and mitigate project risks, proactively addressing any issues that may impact project timelines or quality.
• Serve as the main point of contact for clients, providing regular updates, addressing concerns, and managing expectations.
• Foster strong client relationships and seek opportunities for upselling or expanding project scopes.
• Stay current with emerging digital technologies and industry trends, applying relevant insights to projects.
• Ensure project deliverables meet quality standards and are aligned with client expectations.
• Prepare and present project status reports and performance metrics to senior management.