Dental Front Office Associate

at  Community Health Care Inc

JOB DESCRIPTION

Position/Title: Dental Front Office Associate

Reporting/Department Head: Dental Staff Manager /Dental Director (Chief Dental Officer)

• FLSA Status – Non Exempt
• EEO Category – Service Worker

Our Mission: To improve lives by providing convenient, comprehensive, high-quality healthcare to every person in every community that we serve.
Our Vision: CCHN will maintain its position as the leading community health center in the state and become a model for all other healthcare organizations to follow.

QUALIFICATIONS:

• High School graduate with emphasis in business
• Dental/Medical Clerical Experience
• CPR certified
• Excellent communication skills
• Ability to navigate electronic dental and medical record systems.
• Sitting for long periods of time.

Navigates and understands EDR
Collect any and all dental copays
Record daily and monthly provider numbers error free using correct form
Monitor daily numbers against IS daily numbers dashboard and report any and all errors to your supervisor
Coordinate and manage patient flow with the Team Leader
Manage provider’s schedules to ensure that daily productivity goals are met
Provide translation as needed if applicable
Properly schedule services for impaired patients i.e. hearing impaired for deaf patients
Proper disposal of documents (place in docuvault)
Strictly adhere to HIPPA
Send documents and papers that need to be scanned to scanning department
Complete daily batches same day
Sorts incoming and outgoing mail and route to correct people
Monitor waiting area for unattended patients
Answer telephone promptly (within 3 rings)
Maintain visitor log to ensure that all individuals sign in and out
The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.