Dental Receptionist

at  Cambridgeshire Community Services NHS Trust

Making of appointments and taking telephone calls, interpreting as necessary the needs of both patients and clinicians enabling situations to be dealt with promptly and efficiently. Managing the waiting room, including greeting patients and advising them of any excessive delays. Re-booking additional needs appointments or minor oral surgery appointments. Maintain the appointment system to ensure that surgery time is utilised appropriately.
Record referral/communication correspondence in the patients notes and action according. File all letters/correspondence in the appropriate place. Prepare and maintain patient records. Prioritise workload.
You will be working within a team so it is imperative that you work proactively together to complete reception tasks meeting deadlines to enable the service to perform efficiently

Please refer the Job description for details