Department Sales Manager - Softlines

at  Golf Town Operating Limited Partnership

WHAT YOU’LL BRING;

• 1-3 years experience in a retail environment or equivalent relevant experience. Previous management experience preferred.
• Affinity for luxury golf equipment, apparel and accessories, keen interest in the golfing and regularly keeping up to date with market trends and new innovations.
• Prior merchandising and planning responsibility required.
• Detail oriented and strong attention to customer service.
• Exceptional interpersonal skills-ability to adapt to meet a wide range of customer needs, able to build rapport quickly.
• Advanced proficiency in MS Word, Excel, Power Point, Outlook, Internet.

WHO WE ARE;

Golf Town has become the Home of Golf in Canada. With a robust online business and stores across the country, we provide everything customers need to play their best. Our spacious stores, averaging 18,000 square feet, offer an unprecedented selection of top brand names in golf. From clubs, bags, and balls to footwear, apparel, accessories, and gifts, we are a golfer’s paradise.
Golf Town is a member of the Sporting Life Group, a Fairfax Financial Holdings Limited company. We are a leading Canadian sports lifestyle retail organization comprising iconic banners: Golf Town, Sporting Life, and Team Town. Operating from coast to coast, our stores inspire Canadians to live an active lifestyle.
Golf Town is committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise our Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

As our Softlines Department Sales Manager, you will be responsible for providing exceptional leadership, ensuring operational compliance, delivering quality training, and promoting growth in sales and profit while achieving key performance indicators for your department.

• You will lead by example, being a hands-on leader passionate about serving the public and creating an exceptional customer experience for golfing apparel. You will report directly to the store’s Assistant Manager.
• Motivates and leads staff through personal example regarding selling skills, store cleanliness, departmental job lists, health and safety practices, dress code, staff relations and compliance with Golf Town policies and procedure.
• Recruiting and selecting staff assisting with staff development through ongoing coaching, succession planning, performance appraisals and fair and consistent leadership.
• Working in partnership with the assistant manager, completing department schedules to achieve maximum customer service coverage while meeting daily / weekly task lists.
• Work cross-functionally ensuring departments are well-maintained, re-stocked, markdowns are complete and assisting in seasonal changeover.
• Ensures employee adherence to Health and Safety Policies and programs.