Department Secretary - Inpatient Therapy, Band 4

at  Gloucestershire Hospitals NHS Foundation Trust

The post holder will manage Clinicians correspondence, dealing with telephone calls/typing letters with a potentially distressing or emotional content, minute taking for departmental meetings, handling patient queries, and liaising with other healthcare professionals in order to support the delivery of Trust activity targets and deliver safe patient care. Computer literate in all Microsoft packages is essential. Ability to multi-task. This is a responsible role, and you will be expected to use your own initiative, make independent decisions and deal sensitively with patients, their relatives and the wider healthcare team.

Knowledge of Trackcare/EPR/Health Roster Working as a team player is an integral part of the job role therefore good communication skills are key. Leadership and management - To work as part of an Administrative Team working flexibly to ensure that administrative work is shared out equally and performed to an excellent, efficient and safe standard. - To cover colleagues during absences/annual leave/sick leave as directed by the Assistant General Manager. - Undertake routine office duties including electronic note tracking, photocopying, filing of correspondence and results for maintenance of records.

• Assist in the training and induction for new and existing colleagues - Taking the initiative as an when required as well as working flexibly and adapting to demands of the Department/Team as appropriate. - Liaise with relevant team members to ensure that any process changes run smoothly and efficiently. - Undertake any other duties within the role, as required at the request of your Line Manager. Contact Details Joseph Droogan (Assistant General Manager) Joseph.droogan@nhs.net 0300 4228759 or 07974 625848

• Assist in the training and induction for new and existing colleagues - Taking the initiative as an when required as well as working flexibly and adapting to demands of the Department/Team as appropriate. - Liaise with relevant team members to ensure that any process changes run smoothly and efficiently. - Undertake any other duties within the role, as required at the request of your Line Manager. Contact Details Joseph Droogan (Assistant General Manager) Joseph.droogan@nhs.net 0300 4228759 or 07974 62584