Deployment Analyst

at  McDonalds UK Corporate

COMPANY VISION AND CULTURE…

Our Global vision is to build a better McDonald’s and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.
McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.
Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.
Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together
Job Description

WHAT WILL MY ACCOUNTABILITIES BE?

• Act as the governance authority for all department deployments utilising Jira, ensuring all deployments are tracked and visible for all stakeholders with efficient processes and workflows.
• Accountable for deployment readiness; ensuring we complete the checks which need to be performed ahead of any deployment and for ensuring these have been completed.
• Manage and oversee Jira ticket creation, tracking, and resolution, ensuring that all deployment-related tasks are accurately documented, and conflicts are tracked and monitored.
• Support the planning and sequencing of various deployment and testing activities for our restaurant and digital platforms, leading up to a successful deployment.
• Measure and report on deployment readiness and raise risks and issues to reduce future incidents.
• Lead the deployment stand-up meetings, providing visibility and coordination for all deployments across the department.
• Attend relevant multi-functional team meetings and contribute as required.
• Use strong communication skills to effectively engage individuals involved in deployment processes, acting as a persistent advocate for timely ticket resolution and deployments.
• Maintain a process-driven mindset, continuously seeking opportunities to optimise and streamline deployment processes.

WHAT TEAM WILL I BE A PART?

You will work as part of the Deployment & Testing team which forms part of the wider Technology team for the UK&I and Global business. We are a high energy team, looking for an individual who can add their talent and personality to make us even better.

WHO ARE MY CUSTOMERS?

Customers of this role will include:

• Our Franchisees and restaurant teams

• Global Technology colleagues in other McDonald’s markets and those working in global and segment functions.Our supplier partners

• Qualifications

An individual fulfilling this role will be passionate about and demonstrate success in:

• Previous experience and knowledge of Jira processes, management, ticket creation and workflows – and a curiosity to learn more.
• Jira admin knowledge – desired.
• Previous deployment experience required, with an understanding of software deployment and the software lifecycle.
• A keen eye for detail and the ability to meticulously track and manage deployment-related data.
• Strong communication skills – written, verbal and presentation.
• Exceptional organisational skills and experience in dependency management.
• Computer Literate - Sophisticated Excel, Word PowerPoint, Jira & Confluence.
• Comfort and experience working in a fast paced and changing working environment.
• Excellent problem-solving skills and curiosity to explore new ways of working.
• Display leadership behaviours and characteristics and a desire to develop self.
• Experience and an ability to think outside of the box to tackle problems supporting a more frequent and smoother deployment process.
• Seeking opportunities for continual improvement.

Join us in this pivotal role and be a key driver of deployment success using Jira, contributing to the efficiency and effectiveness of our departmental operations. Your dedication to process management and keen understanding of Jira will be critical in achieving our deployment goals.
Additional Information

Customers of this role will include:

• Our Franchisees and restaurant teams
• Global Technology colleagues in other McDonald’s markets and those working in global and segment functions.Our supplier partner

An individual fulfilling this role will be passionate about and demonstrate success in:

• Previous experience and knowledge of Jira processes, management, ticket creation and workflows – and a curiosity to learn more.
• Jira admin knowledge – desired.
• Previous deployment experience required, with an understanding of software deployment and the software lifecycle.
• A keen eye for detail and the ability to meticulously track and manage deployment-related data.
• Strong communication skills – written, verbal and presentation.
• Exceptional organisational skills and experience in dependency management.
• Computer Literate - Sophisticated Excel, Word PowerPoint, Jira & Confluence.
• Comfort and experience working in a fast paced and changing working environment.
• Excellent problem-solving skills and curiosity to explore new ways of working.
• Display leadership behaviours and characteristics and a desire to develop self.
• Experience and an ability to think outside of the box to tackle problems supporting a more frequent and smoother deployment process.
• Seeking opportunities for continual improvement