Deputy Head of Exams and Teaching Timetabling

at  Cardiff University

Key Duties

• Manage and lead the Exams and Teaching Timetabling Team, ensuring departmental objectives are communicated and engaged with, planning, organising and delegating work, monitoring progress and intervening as required
• Contribute to the long term strategic planning and management of the department, interpreting school/directorate strategy into work priorities and setting the standards for the section
• Contribute to the development of department initiatives that have a University wide impact
• Manage performance, induction and development of the section
• Support and guide team members in welfare issues, escalating as necessary to specialist support areas
• Ensure the delivery of the sections’ service level agreements, adapting these according to changes in workload and customer requirements
• Collaborate with others in order to develop processes and procedures used within the sector and department
• Undertake the training of others in areas relating to the teams work
• Undergo personal and professional development that is appropriate to and which will enhance performance
• Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the University’s Schools/Directorates and outside bodies as required
• Gather and analyse data to inform decisions, establishing basic trends and patterns in data and creating reports as appropriate

General Duties

• Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
• Abide by University policies on Health and Safety and Equality and Diversity
• Perform other duties occasionally which are not included above, but which will be consistent with the role

Key Duties

• Manage and lead the Exams and Teaching Timetabling Team, ensuring departmental objectives are communicated and engaged with, planning, organising and delegating work, monitoring progress and intervening as required
• Contribute to the long term strategic planning and management of the department, interpreting school/directorate strategy into work priorities and setting the standards for the section
• Contribute to the development of department initiatives that have a University wide impact
• Manage performance, induction and development of the section
• Support and guide team members in welfare issues, escalating as necessary to specialist support areas
• Ensure the delivery of the sections’ service level agreements, adapting these according to changes in workload and customer requirements
• Collaborate with others in order to develop processes and procedures used within the sector and department
• Undertake the training of others in areas relating to the teams work
• Undergo personal and professional development that is appropriate to and which will enhance performance
• Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the University’s Schools/Directorates and outside bodies as required
• Gather and analyse data to inform decisions, establishing basic trends and patterns in data and creating reports as appropriat

General Duties

• Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
• Abide by University policies on Health and Safety and Equality and Diversity
• Perform other duties occasionally which are not included above, but which will be consistent with the rol