Deputy Manager - Carlingford Lodge Care Home

at  Healthcare Ireland Group

“HEALTHCARE IRELAND ARE AN EQUAL OPPORTUNITIES EMPLOYER AND WELCOME APPLICATIONS FROM ALL SUITABLY QUALIFIED PERSONS.”

At Healthcare Ireland we recognise our residents as individuals and respect their right to privacy.
We also value the intrinsic value of people regardless of circumstances by recognising their uniqueness and personal needs. We recognise the right of individuals to make their own choice and the right to be treated with respect.
Email:
Phone: 028 9042 774

THE ROLE

To assist and support the Home Manager with the day-to-day management of the Home, ensuring continued compliance with the necessary standards, regulations and best practice guidelines. You will lead by example and manage staff in order to ensure clarity around duties and responsibilities as well as provide the tools, resources and support required to carry out their role, making sure Key Performance Indicators (KPI’s) are met and the service is delivered in a safe, cost-effective and efficient way.

MAIN RESPONSIBILITIES

• Ensure the home is maintained to the highest standards of care, cleanliness and service levels, with all units appropriately resourced at all times.
• Responsible for the line management of nominated staff, leading on professional supervisions in the nursing team by providing direction, maintaining practice standards, and promoting continuous professional development.
• Demonstrate accountability and professionalism, holding regular staff meetings to ensure a co-ordinated and consistent approach to care.
• Ensure services are tailored to the needs of individual residents through assessment, person-centred planning and regular outcome-focussed reviews.
• Deal with and resolve any complaints promptly and with discretion, escalating to the appropriate person if required.
• Work closely with the Human Resources and Operations departments to establish healthy working practices, and staff receive the relevant information regarding their health, safety and wellbeing.
• Ensure all relevant policies and procedures are in place and are followed by all staff throughout the Home.
• Carry out and ensure that all necessary risk assessments, e.g. Clinical Risk Assessment, COSHH, Legionella, Moving and Handling etc. are carried out in a timely manner.
• Oversee the induction of new staff, ensuring statutory as well as other training is completed, maximising the ability to become integrated into the new working environment as soon as possible.
• Assist with absence management, recruitment and selection, retention, performance management, workforce and contingency planning.
• Work with local, regional and operational management teams to develop and implement new services within the Home, including specialist care provisions, as required.
• Ensure positive relationships are maintained with all Stakeholders and the home is continually driving forward, meeting organisational priorities as well as the individual needs of the residents.
• Assisting with assessing resident occupancy in the home, meeting required targets to ensure continued success of the service, as well as identifying opportunities for generating growth.
• Support the Home Manager with the security, confidentiality and accuracy of all records, personal data and information contained within computerised and paper-based systems.
• Undertake any other duties that may be reasonably required as designated by the Home Manager.