Deputy Registrar, Victorian Civil and Administrative Tribunal (VCAT) (VPSG4)

at  Victorian Civil and Administrative Tribunal VCAT

JOB DESCRIPTION

Location: Melbourne | CBD
Job type: Full time
Organisation: Victorian Civil and Administrative Tribunal (VCAT)
Salary: $92,332 - $104,762
Occupation: Legal

Reference: VG/VT0096B

• The Human Rights Division of VCAT processes applications relating to: Guardianship and Administration Powers of attorney Equal opportunity, racial and religious vilification, sexual harassment, unlawful discrimination Health and privacy information The Disability Act 2006 (Vic) and decisions made by the Mental Health Tribunal.
• We are seeking a Deputy Registrar to join our Division to lead a team of staff and leaders responsible for the management of files from start to finish
• The successful candidate will be an effective leader who knows how to support, motivate and develop their team members. They will also be an innovator who is always looking for more efficient ways to work.

ABOUT US

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

ABOUT YOU

We are looking for someone who is passionate about making a difference and really thrives in environments that are dynamic and complex.

We are looking for someone with:

• Experience in a community or government service delivery environment working within a legislative framework
• Highly developed people management skills and in developing capabilities in leaders
• Demonstrated ability to process high volumes of information with efficiency and accuracy
• Exceptional self-management, planning and organisational skills with demonstrated ability to work effectively in a fast-paced team
• Experience working with people who are at risk or have complex needs.
• Proven ability to build strong relationships with users to understand service needs
• Adaptable and has experience in guiding team members through change.

The successful candidate will play an important role by leading and coaching their team/s to ensure the timely processing of applications, and effective support is provided to VCAT Members. The role maintains the Divisions outputs and builds their team capabilities and performance by providing effective feedback, support, direction and development opportunities.
This role works very closely with the second Deputy Registrar within HRD and the Registrar of the Division.

The role has a broad range of responsibilities each day including:

• Managing a range of inquiries from internal and external stakeholders, VCAT members, staff within the division and other relevant users.
• Providing training and support to new and existing staff
• Developing and updating resources
• Provide specialist knowledge of the processes within the Division to support projects and initiatives currently on foot at VCAT
• Chair meetings and be the point of contact to relevant stakeholders