Deputy SSC Manager

at  Amentum

ASN0, Town of Alice Springs, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate28 Jun, 2024Not Specified28 Mar, 20245 year(s) or aboveCustomer Service,English,Capacity PlanningNoNo
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Description:

DEPUTY SUPPORT SERVICES CENTRE MANAGER | ALICE SPRINGS, NT

Amentum is a leader in global engineering, project management and solutions integration, trusted to modernize the most critical missions anywhere in the world. Driven to create a safer, smarter, cleaner world, we innovate as a team of inventive doers passionate about making a difference. Underpinned by a strong culture of ethics, safety and inclusivity. Amentum is fiercely committed to operational excellence and successful execution.
Are you seeking a career that offers a healthy work-life balance, a friendly company culture, and engagement with a supportive community?
Amentum has an exciting opportunity for a full-time Deputy Support Services Centre (SSC) Manager to join their team in Alice Springs, NT - Australia.
It is a condition upon your application that candidates are Australian or US citizens to obtain and retain the appropriate level of security clearance and medical clearance applicable to each role.

STATEMENT OF WORK REQUIREMENTS

  • At least 18 years of age.
  • Able to fluently read, write and speak English
  • Australian or US citizen

The SSC Deputy Manager supports a team of employees with diverse occupational skills who provide services within the following areas:

  • Customer service, site room and accommodation bookings
  • Work scheduling
  • Workforce capacity planning
  • Life-cycle maintenance, management and recapitalization

Responsibilities:

PURPOSE AND SCOPE

The Service Support Centre (SSC) Deputy Manager has shared responsibility for all Support Services and Asset Management activities delivered by the Oasis program.
The SSC Deputy Manager is responsible for providing support to the SSC Manager in relation to organizational performance, administrative management, financial oversight and budget, procedural review and development, staffing and operational matters directly relating to the SSC team.

The SSC Deputy Manager supports a team of employees with diverse occupational skills who provide services within the following areas:

  • Customer service, site room and accommodation bookings
  • Work scheduling
  • Workforce capacity planning
  • Life-cycle maintenance, management and recapitalization.

RESPONSIBILITIES/DUTIES

  • In conjunction with the SSC Manager provide leadership, strategic direction and management oversight for the Service Support Centre team.
  • Foster and develop a positive working environment with respectful and collaborative business relationships within the SSC team and with other key stakeholders.
  • Support the SSC Manager to develop the team’s competencies and capability to provide integrated asset management and ensure specific customer objectives are achieved.
  • Collect, analyze and interpret metrics for the SSC group and effectively communicate and report performance to key stakeholders.
  • Strong customer service and communication skills
  • Develop, interpret, execute and recommend modifications to organization policies and support the SSC Manager in the implementation of Functional area specific policies.
  • Effectively manage human and financial resources to ensure SSC service delivery standards, budget, performance and schedules are achieved.
  • Maintain health and safety within the workplace by promoting safety awareness initiatives, discussions and trainings, encouraging a safety focused culture and participating and reviewing risk assessments for those under their supervision.
  • Any other reasonable duties as required.

IT IS A CONDITION OF EMPLOYMENT THAT EMPLOYEES ARE AUSTRALIAN CITIZENS OR USA CITIZENS TO OBTAIN AND RETAIN THE APPROPRIATE LEVEL OF SECURITY CLEARANCE, APPLICABLE TO EACH ROLE AS THE EMPLOYEE WILL BE REQUIRED TO OBTAIN A SECURITY CLEARANCE.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Labor Law Posters
EEO including Disability/Protected Veteran

All Amentum personnel are responsible for understanding and complying with all site environmental, health and safety requirements. While Amentum is responsible for providing a safe workplace and is responsible for ensuring compliance with requirements of the Handbook, each person is responsible for:

  • Completing work tasks in a safe manner
  • Reporting any unsafe acts or conditions to their supervisor and/or PMO/EHS Manager
  • Continuous adherence to the environmental, health and safety procedures outlined in the Handbook during the performance of their work
  • Red-Carding a Job - Employee right and responsibility to “STOP WORK” if a job is unsafe or possess a danger to the environmen


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

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IT Software - Other

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Alice Springs NT 0870, Australia