Deskside Support Engineer

at  Cognizant

Cognizant has an exciting opportunity for a skilled and collaborative Deskside Support Engineer to join our thriving team. This full-time Support Engineer role is based in Brisbane and offers an attractive salary and benefits. You’ll be joining a collaborative and inclusive team seeking to be at the forefront of the business unit and deliver outstanding projects.
As a Deskside Support Engineer, you will provide desktop support to authorised users as necessitated by the circumstances of the requester (e.g. incidents, service requests, requests of information) and service levels. You will also implement Newcrest-approved software for endpoint devices.

In your first few weeks in this Deskside Support Engineer role, you can expect to:

• Deploy a pre-tested image of the desktop operating system to end-user workstations on request
• Deploy desktop applications to end-user workstations subject to approval
• Undertake administration activities pertaining to email configuration.

To apply for this Deskside Support Engineer role, your soft skills, expertise and experience should include:

• Using Newcrest-approved Software for endpoint devices
• Supporting and installing services for desktop computing hardware devices, peripherals, and associated system software
• Managing the technology in meeting spaces (e.g, wall-mounted screens, projectors, IP phones, video conferencing devices), Virtual desktop services (e.g, Citrix/Microsoft), and O365 Suites.

If you’re looking to make a positive impact and create change, possessing an inclusive and committed approach, you’ll be rewarded with an excellent salary and benefits package. At Cognizant, taking care of employees is a priority:

• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Don’t hesitate to get in touch with our Cognizant team today to apply and register your interest in this full-time Deskside Support Engineer position in Brisbane. We’re looking forward to meeting you.
At Cognizant, we engineer modern businesses to improve everyday life because we’re dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

In your first few weeks in this Deskside Support Engineer role, you can expect to:

• Deploy a pre-tested image of the desktop operating system to end-user workstations on request
• Deploy desktop applications to end-user workstations subject to approval
• Undertake administration activities pertaining to email configuration

To apply for this Deskside Support Engineer role, your soft skills, expertise and experience should include:

• Using Newcrest-approved Software for endpoint devices
• Supporting and installing services for desktop computing hardware devices, peripherals, and associated system software
• Managing the technology in meeting spaces (e.g, wall-mounted screens, projectors, IP phones, video conferencing devices), Virtual desktop services (e.g, Citrix/Microsoft), and O365 Suites