Desktop Engineer - Singapore
at IntersoftKK
Singapore, Southeast, Singapore -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 15 Sep, 2024 | Not Specified | 17 Jun, 2024 | 5 year(s) or above | Mobile Device Management,Windows Registry,Customer Service Skills,Web Apps,Computer Science,It,Desktop Imaging | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
REQUIRED QUALIFICATIONS:
- Bachelor’s degree in IT or Computer Science preferred
- Technologies - Candidate must have 5 years combined experience and be proficient in supporting the following technologies:
- Mobile Device Management and Mobile Web Apps, iOS, etc.
- Active Directory Administration and Infrastructure Design
- Windows 10 Operating System advanced troubleshooting; proficient using Windows registry
- Microsoft Office Suite (2010/2016) advanced troubleshooting.
- Hardware troubleshooting with the ability to pinpoint hardware vs. software issue
- General knowledge/troubleshooting for Macs
- General knowledge/troubleshooting for Networking
- General knowledge of Microsoft Intune
- Printers
- Skype Video Conferencing system support
- Office 365
- Understand and troubleshoot Azure MFA
- Desktop imaging
- Strong customer service skills
How To Apply:
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Responsibilities:
- Primary desktop support for Windows Operating System, Mobile Device Management Infrastructure, Video Conferencing systems, and L3 application teams.
- Responsible for technical troubleshooting, data gathering and GAP analysis for issues impacting end users globally.
- Ensures consistent processes, procedures and technologies are utilized across enterprise environment.
- Understand and follow direction provided by the Application and System Services team leads and managers.
- Document recurring issues in the Knowledge Base
- Document in detail case status and tasks / work completed with end users in the ITSM system
- Follow the critical incident process
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
It or computer science preferred
Proficient
1
Singapore, Singapore
