Desktop Support Engineer

at  Arcon Recruitment

TECHNICAL REQUIREMENTS:

• Degree level qualification in Computer Science or related discipline
• Excellent communication, analytical and multitasking skills
• Good attention to detail and problem-solving skills are essential.
• Familiarity with APIs, Webhooks, Postman, or programming and scripting capabilities in bash, PowerShell, python is an advantage
• Administration experience in Microsoft 365 or Google Workspace
• Excellent knowledge of MacOS or Windows Operating Systems
  Job Type: Full-time

Benefits:

• Company pension
• On-site parking
• Private medical insurance

For more information, Contact Mairéad at Arcon Recruitment

• Provide hands-on technical support to our business teams and communities of Evaluators through chat, messaging and video channels.
• Manage video conferencing, building security and endpoint management systems.
• Monitor and support our cloud infrastructure, service endpoints and data pipelines.
• Work with business stakeholders to identify opportunities for improvement across our suite of digital product offerings.
• Assist the application support team in the testing, documentation and rollout for existing integration and mobile app projects.
• Prepare and update operating procedures and technical documentation.