Desktop Support Engineer - Norway, Oslo

at  ESP Global Services

• 3-4 years of experience in an IT support role
• Fluent in Norwegian and proficient in English language required
• Good knowledge of Windows and Apple operating system

ABOUT THE ROLE:

You’ll be part of a European-wide delivery team supporting our customer who is a global advanced-technology company that manufactures aerospace and automotive products; residential, commercial, and industrial control systems; specialty chemicals and plastics; and security and engineered materials.

WHAT YOU WILL DO?

• Respond to incidents and service requests from customers and manage them to a successful solution.
• Ticket handling based on client requirements
• Provide desk-side support services to the customer.
• Deliver hard and soft break fix services for laptops and desktops all over the site.
• Provide standard and approved hardware and software support and maintenance on desktop devices.
• Support, management, and maintenance of desktop configuration and installation, including patch updates and hardware replacements.
• Check security profiles and antivirus software on all desktop devices and take appropriate action when security requirements are not met.
• This role will be working Monday till Friday in Asker from 8am to 17pm. ( 1h - lunch inclusive)