Desktop Support Engineer

at  NRI Australia

TRANSFORMATIVE DIGITAL SOLUTIONS TAKE MORE THAN IT EXPERTISE. THEY TAKE A PARTNER YOU CAN COUNT ON. WITH AN EYE FOR PRECISION AND THE VISION TO HELP YOU PROGRESS. WHO CAN MOVE QUICKLY TO FIND THE RIGHT WAYS FORWARD – SO THAT YOU’RE ALWAYS AHEAD OF TOMORROW.

Are you enthusiastic about delivering exceptional support within a dynamic IT setting? NRI Australia seeks a proficient Desktop Support Engineer to join our team in Newstead, Brisbane, conveniently located near transport connections. If you’re prepared to excel in the following critical support areas, we invite you to apply:

Responsibilities:

• Create and update documentation for troubleshooting procedures.
• Collaborate effectively with IT teams and stakeholders.
• Utilize scripting languages such as PowerShell for task automation.
• Implement monitoring solutions for proactive issue resolution.
• Participate in planning and executing EUC-related projects.
• Manage and prioritize tasks efficiently for project delivery.
• Contribute to knowledge base articles and documentation.
• Ensure EUC solutions adhere to industry best practices and compliance standards.
• Stay updated on security regulations and implement compliance measures.
• Demonstrate flexibility and adaptability in a dynamic IT environment.

Key Support Areas:

• Create and update documentation for troubleshooting procedures.
• Collaborate effectively with IT teams and stakeholders.
• Utilize scripting languages such as PowerShell for task automation.
• Implement monitoring solutions for proactive issue resolution.
• Participate in planning and executing EUC-related projects.
• Manage and prioritize tasks efficiently for project delivery.
• Contribute to knowledge base articles and documentation.
• Ensure EUC solutions adhere to industry best practices and compliance standards.
• Stay updated on security regulations and implement compliance measures.
• Demonstrate flexibility and adaptability in a dynamic IT environment