Desktop Support Engineer
at Opisok Ortho Clinic
Dubai, دبي, United Arab Emirates -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 10 Sep, 2024 | Not Specified | 10 Jun, 2024 | 3 year(s) or above | Architecture,It,Communication Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION:
- Provide L1 & L2 level technical support to end users for all desktop/laptop issues related to hardware and software thereby providing effective desk side support to users.
- Coordinate with IT Helpdesk to resolve user hardware / software issues on desktops / laptops.
- Resolve problems related to network printers and escalated major printer issues.
- Interact internally/externally with all end users and customers on a daily basis to achieve department/work unit goals and initiatives.
- Assist in creating operational documents, training materials, help subsystems, user documentation and technical project documentation, as required and make recommendations on technical issues for process improvement.
- Assist in maintaining documentation of infrastructure procedures, operation instructions, user manuals, quality assurance program & IT Standards, policies for future reference and retrieval.
- Provide daily status updates on helpdesk issues / requests and calls attended to management for review and decision making.
REQUIRED SKILLS & QUALIFICATIONS:
- Bachelor’s Degree in IT with 3+ years UAE Experience
- Knowledge of IT Systems/Architecture
- Knowledge of IT Service Support Functions.
- Excellent English Communication Skills
- UAE Driving License (Mandatory)
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
It with 3 years uae experience
Proficient
1
Dubai, United Arab Emirates