Developer, ServiceNow Customer Apps

at  Westpac

HOW WILL I HELP?

This role is part of the Infrastructure and Service Management team and liaises with Tech Leads and Business Analysts. As a Developer within the Customer Apps (forms) portfolio, you will be responsible for the development of enhancements large and small to the ServiceNow platform. Working within an Agile squad structure, you will work closely with the aligned Product Owner, Business Analyst, Tech Lead, Software Engineer and other Developers to ensure that all development and configuration activity follow a consistent process and are of high quality, delivering a great customer outcome.

Your role will include:

• Work in an Agile or Scrum software development environment
• Work within the SAFE framework as part of a Release Train
• Work with BA’s, Scrum masters and tech leads to refine backlog stories and provide technical input regarding ServiceNow configuration, best practice and platform features
• Document detailed designs and estimations
• Use your technical skills to develop the solution and provide peer support and guidance
• Contribute to the efficient operation of the squad and overall release train.

HOW DO I APPLY?

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply . If you have questions about the recruitment process, please email talentacquisition@westpac.com.au .

• Work in an Agile or Scrum software development environment
• Work within the SAFE framework as part of a Release Train
• Work with BA’s, Scrum masters and tech leads to refine backlog stories and provide technical input regarding ServiceNow configuration, best practice and platform features
• Document detailed designs and estimations
• Use your technical skills to develop the solution and provide peer support and guidance
• Contribute to the efficient operation of the squad and overall release train