DevOps Engineer

at  Smile Digital Health

SUMMARY:

This position is responsible for the installation, configuration and integration of the Smile Digital Health platform into various customer environments and providing solutions to all the various use cases.

REQUIREMENTS:

• Minimum of 5 years of experience in a DevOps Engineer type of role or similar software engineering role is preferred.
• Proficiency in Python is essential along with good knowledge of Java Applications.
• Experience working with Gitlab CI/ CD, Jenkins is important.
• Ansible, Terraform or Chef, proficiency in Java, Golang, AWS Cloud formation and Azure ARM Templates would be beneficial.
• Able to prioritize and track multiple projects in parallel.
• Highly responsive and have a customer-first mindset.
• Knowledge of cloud service providers and best practices around implementation and configuration, preferably managing customer environments is nice to have but not required.
• Knowledge of operating and maintaining production systems in Linux and public cloud environments such as AWS, Azure, GCP or OCI is an asset but not required.
• An understanding of Kubernetes or other Docker orchestration tools is nice to have but not required.
  Smile’s core values include respect, inclusion, embracing our differences, and celebrating shared values and because our people are the foundation of our success, we remain dedicated to building diverse and inclusive teams. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We welcome and encourage candidates of all backgrounds to apply. We are dedicated to fostering a workplace that values diversity, equity, and inclusion. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile

• Build and deploy code for Smile Digital Health and associated services. Develop build scripts and infrastructure as code for various teams.
• Maintain build and deployment pipelines to ensure quality delivery of software and infrastructure.
• Collaborate with development, security operations and engineering teams to deliver products.
• Foster DevOps culture and champion an Everything as Code approach.
• Investigate and resolve any customer integration issues that arise during implementation.
• Document best practices and lessons learned to drive continuous improvement.
• Establish technical relationships with our development teams.
• Design, implement and maintain a secure and scalable infrastructure templates and deployment pipelines.
• Provide ongoing maintenance and support of internal tools infrastructure and improve system health and reliability.
• Maintain thorough documentation on the development pipeline.
• Assist developers and engineers with deployments and builds as needed.
• Accountable for ensuring that all working hours are accurately reported in NetSuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in NetSuite is properly and fully utilized.
• Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability.
• Comply with the privacy, security and confidentiality policies.