Digital Account Manager (Perm)

at  Carbon Creative

DIGITAL ACCOUNT MANAGER - HELPING OUR TEAM MANAGE CUSTOM DEVELOPMENT WEBSITES AND WORDPRESS

Are you looking for a Digital Account Manager role based in Salford Manchester at the stunning waterfront destination of MediaCityUK?
Do you have great organisational skills and experience managing clients and assisting website teams?
Do you want to work for a company who cares, with core values around positive behaviour change, community and the environment?
We are Carbon Creative, an award-winning branding and digital agency, proudly marking 21 years in the industry.
Recently, we’ve made the exciting transition to become an employee-owned company. A creatively focused studio, we consider ourselves to be at the intersection of art / design, technology and sustainability.

WE’VE BEEN LOOKING FOR YOU!

We’re an award-winning branding and web design agency based in MediaCityUK.
We feel this role would appeal to a Digital Account Manager or Senior Account Executive looking for that next challenge. This is an exciting opportunity to support and lead on digital projects for a diverse range of clients. This is a new role in our ever expanding team so if you’re a team player, committed to delivering excellence and looking to share your passion we’d love to hear from you!
You will support the Senior Account Managers across the digital and brand team as well as lead on digital projects independently. You must be organised, process driven and confident working closely with a wide range of clients, Designers and Developers. Ensuring standard of excellence and timely project delivery is paramount. You’ll also work with the Account Management team to win and grow client relationships.

• Take a collaborative approach, working closely with our Account Managers, Digital Designers and Developers.
• Manage day to day client projects, leading client meetings, taking briefs and discussing ongoing project requirements and progress.
• Handle incoming enquiries, assist with new business opportunities.
• Build and maintain long-term relationships with clients.
• Track and report on projects and budgets.
• Manage maintenance contracts.
• Research briefs, help with preparation and delivering pitches.
• Quote and write briefs for digital projects.
• Help scope and write reports, tenders, proposals and strategies.
• Prepare and present progress and account reports to Senior Account Managers.
• Undertake day-to-day admin tasks, assist with project scheduling.
• Keep up to date with new trends in digital technology.