Digital and Ecommerce Manager - Parental Leave Cover

at  Assembly Label

We are currently searching for an experienced Digital and Ecommerce Manager to join the team at our beautiful head office based in Alexandria. This role is a parental leave cover, full time for 9 months from September 2024.
At Assembly Label, we’re building a team of collaborative entrepreneurs, collectively working for a company with a shared vision and open culture. Our success comes directly from the people we work with and as we continue to grow, we’re always on the lookout for others who share our love for minimalist design and the Australian coastal lifestyle.

• Drive online sales and profit through the implementation of a cohesive online strategy.
• Ensure the customer’s online experience reflects our brands core values.
• Accountable for the online P&L, ensuring all expenditure is in line with profit targets.
• Ensure a best in class customer journey through our sales channel aligned with B&M and Wholesale.
• Drive Brand and Product opportunities with stakeholders using case studies and analytics.
• Manage site performance through extensive testing, analytics and optimization.
• Develop and maintain a clear merchandising strategy and schedule for all online product releases.
• Review and improve online content based on engagement and analytics data.
• Perform competitor analysis to ensure effective and informed decision-making.
• Manage all agency relationships across site enhancements and digital marketing.
• Accountable for the strategic development, implementation and management of the International Online Strategy.
• Implement clear and effective procedures across customer service and fulfilment.
• Accountable for the strategic development, implementation and management of the Assembly Label CRM strategy.
• Maintain up to date knowledge of industry trends and current technologies.Responsible for the management and development of the digital and ecommerce team and customer care.