Digital Client Success Program Manager (BPO Contact Centre)

at  OCTOPUS8 PRIVATE LIMITED

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate05 Sep, 2024USD 4500 Monthly06 Jun, 2024N/AGood communication skillsNoNo
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Description:

OVERVIEW:

We are seeking a passionate Digital Client Success Program Manager is who responsible for overseeing the day-to-day operations of a BPO contact centre, ensuring exceptional client service delivery, and driving team performance. This role involves managing a team of customer service representatives, providing coaching and training, monitoring performance metrics, engaging with clients, and supporting operational activities as needed

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Responsibilities:


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Customer Service

Graduate

Proficient

1

Singapore, Singapore