Digital Content & Online Course Assistant, PACE

at  University of Winnipeg

The PACE department provides education and training for adult learners during the day and evening in a wide variety of part-time and full-time program areas using delivery methods of live in-person, live online and online (asynchronous). Topics span a wide area, including management studies, human resources, project management, supply chain, information technology, marketing and, executive and corporate training.
The Digital Content & Online Course Assistant is a full-time continuing position that will work on setting up and maintaining all Nexus based courses at PACE. All of the 600+ course sections offered at PACE use Nexus as the primary platform for content delivery whether the delivery model is live in-person, live online, or online. This position will also provide operations assistance by booking meetings, assisting with data entry and reporting.

QUALIFICATIONS:

• High school completion or equivalent program of studies with office skills/business training.
• Completion of post-secondary training program is an asset, such as: Project Management, Business Admin/Analysis, etc.
• Completion/experience of University or College is an asset.
• 4 years of directly related office, customer service experience.
• Knowledge of online learning & digital course content.
• Experience working within Learning Management Software (LMS) (Brightspace/D2L) is an asset.
• Knowledge of University of Winnipeg, PACE Professional Studies area an asset.
• Knowledge of The University’s purpose, its organization and its communication channels.
• Able to establish and maintain effective working relationships with internal and external contacts.
• High level of proficiency in Adobe Acrobat (modifying, creating and exporting) required.
• Excellent written and oral communication skills.
• Ability to complete tasks that require a high degree of focus within set timeframes.
• Able to organize and prioritize projects/responsibilities.
• Having taken online courses in the past is an asset.
• High acumen for technology and processes is an asset.
• Excellent working knowledge of computers including the Office Suite
• Excellent organizational skills.
• Creative thinking and problem-solving skills.
• Able to work independently and be committed to seeing a project through completion.
• Able to work with minimal supervision.

• Creates and maintains spreadsheet for each term tracking course-offering details for all courses/sections.
• Provides data and statistics in relation to course offering details (using spreadsheet and records).
• Coordinate with Centre for Academic Technology in the creation of online course sites, adhering to guidelines.
• Ensuring accuracy of data at all points of site creation.
• First point of formal review process for all course outlines. Review for accuracy in due dates, class dates, and percentage of assessments.
• Setting up course sites according to PACE’s policy and standards, which includes proofreading items and editing items for accuracy.
• Providing overall quality assurance to all PACE digital courses.
• Booking meetings for various projects.
• Tracking due dates and deadline for projects and communicating those to stakeholders.
• Attends meetings and is responsible for note taking and distribution of meeting notes.
• Data entry for various systems such as: Colleague, Online Scheduling, Nexus Communications.
• Provide research data gathering and beta testing required for various technical projects.