Digital Marketplace Specialist, EMEA

at  Lululemon

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
role summary
The Digital Marketplace team manage the commercial trading of our European marketplace presence, currently Zalando. They are responsible for ensuring our brand shows up powerfully across the consumer shopping journey and work with internal and external teams to implement strategies in order to achieve our KPIs. The Digital Marketplace Specialist supports the onboarding of our seasonal assortment, maintaining brand visibility across key pages and coordinating with other teams to successfully execute our trading calendar.

a day in the life

• Work with internal and external stakeholders to facilitate the successful onboarding of product on a weekly basis, before and during a season. Includes QA of product data, pricing and categorization, troubleshooting where needed, to ensure an optimal shopping experience for guests
• Coordinate end-of-season markdown activations, with guidance from regional Planning team and Manager, Digital Marketplaces. This includes frequent in-season markdowns and larger sale events throughout the year, ensuring prices go-live at specified time and applicable products appear in key commercial locations across the marketplace
• Leads taskforce meetings with Digital Merchant to monitor stock levels and request transfers where needed, to maintain optimal coverage across the assortment and capitalise on guest demand
• Work closely with our relevant teams to proactively maintain and enhance our brand visibility across key areas of the digital marketplace
• Liaise with Brand Creative and Fulfilment to ensure samples are ordered and delivered to partners in a timely manner
• Support Manager, Digital Marketplace in weekly and monthly trade reporting, focusing on KPIs including, but not limited to: gross/shipped sales, traffic, conversion, returns, on-site performance marketing, product trends, ROAS
• Attend and contribute to external planning and reporting meetings, sharing trade calendar and any relevant analysis

qualifications, skills and experiences

• Experience in e-commerce or related spaces, experience working with digital marketplaces desirable
• Understanding of e-commerce operations: back-end platforms, warehouse/DC reporting, catalogue management tools
• Competent analytical and problem-solving skills, with ability to define actions
• Team-oriented with ability to effectively communicate priorities and collaborate with partners across the organization at all levels.
• Strong communication/presentation skills.
• Demonstrated passion for all things Digital.

must haves

• Proven work ethic with utmost integrity.
• You are a master enroller and believe the key to success is collaboration.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness and creates the space for others to do the same.
• Fosters connection by putting people first and building trusting relationships.

role classification
Your role is classified as hybrid under our global SSC Hybrid Workplace Policy.
In-person collaboration is important, and much of the role can be performed remotely. Work is performed at both the SSC office and home office every week

Please refer the Job description for details