Digital Operations Analyst – AWS

at  Suncor Energy

Joining Suncor means you will work for one of the best companies in Canada, providing tremendous future potential where talented people thrive and lead. As our business evolves, so do our employment opportunities. Our work culture includes a dynamic mix of professionals, with a diversity of skills and expertise.
Are you excited about the opportunity to work in a dynamic, fast-paced environment? Do you want to leverage your Cloud expertise with a collaborative team?
As an intermediate Cloud Analyst specializing in AWS, you will play a crucial role in maintaining and developing Cloud infrastructure technology. Your responsibilities will include architecting/designing and deploying all Cloud and on-premise infrastructure with a focus on AWS services to ensure the required uptime SLA is achieved. You’ll collaborate with a variety of application support teams for various projects, adhering to architecture best practices to deploy standardized and resilient systems and services across all environments. Troubleshooting deployment issues, analyzing logging information, and requesting cloud automation enhancements will be part of your tasks. Collaborating with other teams to develop automation strategies and deployment processes will be essential.

Minimum Requirements:

• Computer Science degree, or Technical College diploma
• 5+ years IT operations and / or IT project execution experience including comprehensive, including in-depth knowledge of AWS cloud services
• Intermediate level ability to implement/troubleshooting AWS networking and connect to Azure/on-premise servers/services
• General knowledge of Windows server operating systems, VMWare, RHEL, and storage technology
• Hands-on experience in provisioning and configuration including:
• 3-5 years within AWS cloud platform and VMware
• 1-3 years with containers (preferably OpenShift or Kubernetes)
• 1-3 years of coding automation (preferably with Terraform)
• Extensive expertise in public and private cloud environments, IT infrastructure operations (server/workload, storage/data protection, networks), for various cloud service models

Responsibilities:

• Maintains operations, as well as, architecting/designing/deploying into AWS
• Drives the development and architecture review of cloud services, policies, and processes, and champion continuous improvement
• Monitor and support the evolution of cloud adoption through effective engagement with IT Projects, IT Operations, and key business stakeholders
• Mature Suncor’s cloud services using best practices around CI/CD, Microservices, or other means to enhance reliability while assuring cybersecurity, costs, and compliance
• Updating tracking and ticketing toolsets including ServiceNow for incident/problem/change management, Jira for work tracking. Power BI, and Power Automate would be considered advantageous

Location and other Key Details:

• This is an office-based role. You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W
• Hours of work are a regular 40-hour work week, Monday to Friday
• This position is security sensitive which requires you to clear a criminal history check
• There will be an on-call component to this role
• Our business professional roles follow internal compensation guidelines, and the pay band will generally be based years of experience and scope of work

Why Suncor?
Suncor’s operations include oil sands development, production and upgrading; offshore oil and gas; petroleum refining in Canada and the U.S.; and the company’s Petro-Canada retail and wholesale distribution networks (including Canada’s Electric Highway™, a coast-to-coast network of fast-charging electric vehicle stations). Suncor is developing petroleum resources while advancing the transition to a low-emissions future through investment in power, renewable fuels and hydrogen.
With a strong strategy for growth and our long-standing approach to sustainability, operational excellence, capital discipline and technology and innovation, Suncor offers a solid foundation for you to continue building your career. We offer rewarding opportunities for you to learn, contribute and grow in a variety of career-building positions – all of which means tremendous potential for your future. We are focused on deepening our commitment to inclusion and diversity and creating a respectful workplace.
We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We have numerous employee inclusion networks to help foster an inclusive and respectful culture and drive positive change within Suncor. Current networks include both workplace inclusion networks (focusing on inclusion and respect for all), and identity-focused networks (focusing on building community and a sense of belonging and allyship). Through the Journey of Reconciliation, we are progressing the way we think and act to build greater mutual trust and respect with the Indigenous Peoples in Canada. Please note we will consider accessibility accommodations to applicants upon request

• Maintains operations, as well as, architecting/designing/deploying into AWS
• Drives the development and architecture review of cloud services, policies, and processes, and champion continuous improvement
• Monitor and support the evolution of cloud adoption through effective engagement with IT Projects, IT Operations, and key business stakeholders
• Mature Suncor’s cloud services using best practices around CI/CD, Microservices, or other means to enhance reliability while assuring cybersecurity, costs, and compliance
• Updating tracking and ticketing toolsets including ServiceNow for incident/problem/change management, Jira for work tracking. Power BI, and Power Automate would be considered advantageou