Digital Power Service Engineer

at  Manning Global

Our client, a leading global IT service provider,is recruiting for a Digital Power Service Engineer to join their business in
Ireland .

REQUIREMENTS:

• With a science or engineering education background, majoring in electricity, energy or mechanical engineering, etc.
• Have technical and service working experience and channel management experience
• Knowledgeable or working experience in the solar PV market/storage market is preferable
• Excellent interpersonal skills and an ability to build strong relationships with partners and internally with people from different countries and cultures
• Ability to have insight into problems
• Project operation skills

For more details contact:
sales( at)manningglobal.com
Quoting reference:

• Provide pre-sales testing support and hold workshops on technical issues with the customers or partners
• Support of the sales and solution team
• Logging of issues reported by the customers
• Training/guidance of the customers before, during, and after the construction process using kick-off meetings, hardware and software training, and the acceptance test
• Support customers during commissioning, technically check the inverter installation, and make necessary corrections
• You are the interface between the customers and the R&D team to resolve any issue
• Responsible for second and third-line support
• Responsible for technical support of customers or their partners, independently or with a technical support team
• On-site support in case of major or critical issues that cannot be resolved by the customer or local subcontractor
• Responsible for monitoring the quality of the on-site operation, providing quality analyses and improvement processes