Digital Product Management Director

at  Wells Fargo

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Strategy, Digital, and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides, and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences and make it easier for customers to achieve their financial goals. For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com .

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 8+ years of digital product management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management experienc

Desired Qualifications:

• Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans
• Experience leading efforts that require integration of multiple technology systems and managing interdependencies
• Previous product management experience with foundational digital capabilities, particularly for access and authorization, customer communications, and front end development and personalization technologies
• In depth experience with product delivery, Jira, and Agile
• Advanced communication skills at multiple level

The CB / CIB Digital group manages customer-facing digital channels, experiences, and capabilities serving Commercial, Corporate & Investment Banking customers. Our mission is to deliver value to our customers and business partners by providing best-in-class digital experiences. We put our customers at the center of every decision we make by focusing on their needs, being a leader in digital solutions and keeping things simple. We bring together a unique set of experts in digital product management, design, and analytics.
The Digital Capabilities group within CB / CIB Digital leads product development for core shared services across access and authorization, customer communication, and front-end enablers. We have an exciting opportunity for a Digital Product Management Director to help drive change management across our team, and help ensure that the operations of the team are running smoothly and efficiently from a people, process, and systems perspective.

In this role, you will:

• Partner with Product, Technology, and Risk teams to support product delivery, coordinating the delivery of committed outcomes, and ensuring transparency to risks, dependencies, and impediments
• Develop operational routines and standardized Jira dashboards to drive efficiencies, mitigate risk, and ensure compliance with Enterprise Change Management policy and procedures
• In concert with leadership, manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives
• Provide dedicated support to teams on agile cadences, dependency, and risk management, pre and post release management activities and establish strong collaboration across partner product and technology teams
• Represent the team in larger collaboration forums to communicate statuses, accomplishments, dependencies, and challenges
• Understand product priorities and consult with dependency partners proactively to manage delivery risks
• Serve as a SME on enterprise change management procedures, digital standards & policies, and established processes within the product, to keep the team up to date and compliant.
• Stay on top of resource and scrum team needs, capacity constraints and escalate them to product and delivery leaders in a timely manner.
• Be a champion for agile transformation and display in depth knowledge and experience to help build strong agile teams
• As needed, act as Product Owner for product area(s) on interim basis or as identified by the Product Manager
• Act as an advisor to senior leadership to define prioritization and strategic goals for the broader team
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 8+ years of digital product management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management experience

Desired Qualifications:

• Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans
• Experience leading efforts that require integration of multiple technology systems and managing interdependencies
• Previous product management experience with foundational digital capabilities, particularly for access and authorization, customer communications, and front end development and personalization technologies
• In depth experience with product delivery, Jira, and Agile
• Advanced communication skills at multiple levels

Job Expectations:

• Not eligible for visa sponsorship.
• Role is not eligible for 100% remote. Candidates must be willing to work onsite. Location preference is San Francisco, California; New York, New York; Chandler, Arizona; Charlotte, North Carolina