Digital Sales Advisor

at  Listers

We are seeking a talented and professional sales person to play a key part in the continued growth of our internet sales division.
The hours of work are 8:30am to 6pm, Monday to Friday, always with a weekday off . You are also required to work every other weekend, 8:30am to 5pm Saturday and 10am to 4pm Sundays (averages 42hours per week).
Excellent package and benefits OTE of £36,000.
This is an exciting opportunity to get in near the start of a rapidly expanding department in a growth area of vehicle sales.
You will take enquiries generated by our strategic partners and convert these to sales using your strongly developed relationship building and negotiation skills, whilst delivering outstanding customer service.

WORKING IN A TARGETED ENVIRONMENT, YOU WILL:

• Work with multiple enquiries communicating with customers by telephone and email.
• Prepare specifications and quotes using defined discount structures.
• Prepare and explain finance quotes and products using pre-determined rates and terms, in a compliant way which follows the ethos of “Treating Customers Fairly”.
• Maintain and update the customer database with all activity.
• Negotiate to a sale, including dealing with potential part exchanges.
• Verify stock availability and offer readily available alternatives to your customers where applicable.
• Provide regular updates to customer on vehicle progress.
• Provide support to colleagues and management within the scope of day to day operations, both in relationship to customers contact and internal systems and processes.
• Maintain positive relationships with our preferred partners, whilst seeking out opportunities to develop new partnerships.
• Make prospecting calls to our existing customers, and manage enquiries generated from our marketing campaigns.
• You will build trust, communicate effectively and exceed our customer’s expectations, whilst providing a service-based experience. In essence you will ensure that our customers buying experience is industry leading.

SKILLS REQUIRED:

• Good understanding of sales process.
• Exceptional organisation skills.
• Possesses infectious enthusiasm.
• Organised and focused on achievement.
• Strong interpersonal skills.
• Excellent presentation skills.
• Positive, tenacious attitude with a can do approach to all tasks.
• Impeccable attention to detail.
• Quick learner – able to take new challenges on.
  In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:
  25 days holiday plus bank holidays
  Company Pension
  Wellness Programme
  Sick Pay
  Group life insurance
  Staff discount on car servicing
  Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
  Long service and loyalty incentives
  Staff referral scheme
  In-house, manufacturer & professional qualifications
  Free Parking / On-site Parking
  Company Event

Please refer the Job description for details