Digital Support Assistant / Executive

at  WOODLANDS TRANSPORT HOLDINGS PTE LTD

Are you an IT enthusiast eager to thrive? Look no further! We are on the lookout for a Digital Support Assistant/Executive to bolster our team. Be part of a forward-thinking company that embraces innovation and nurtures growth.
Work Location: 8 Gul Circle Singapore 629564
Working Hours: 5 days a week, Monday to Friday, 8:30AM to 5:30PM
Company Transport Provided: Joo Koon MRT

Your responsibilities will include but not limited to:

• Demonstrate initiative and alignment with company mission and core values in all assigned tasks.
• Provide proactive help desk support for users and sites, primarily through remote technology including computer, network, printers, audio-visual, and mobile devices.
• Participate in the setup and maintenance of organizational-wide server, network and hardware infrastructure including preventive and corrective maintenance.
• Configure settings and permissions to resolve computer issues and analyze data to diagnose system problems.
• Maintain IT documentation such as maintenance records, software configurations, inventory and movements.
• Liaise with users and application vendors to provide application support and resolve incidents.
• Manage vendors for hardware rectification or maintenance works.
• Assist in project planning, application management and coordination with internal stakeholders and vendors.
• Troubleshoot network problems and build net configurations and connections (preferred).
• Contribute to the execution of the WTS (Workplace Transformation Services) transformation roadmap particularly in change management processes using digital/technology tools.
• Serve as an ambassador to promote the usage and adoption of digital/technology within the organization.

• Manage user expectations considering budget and timeline constraints.Perform other tasks, duties and ad-hoc projects as assigned.

To succeed in this role, you should possess the following qualifications and skills:

• Diploma in Computer Science/Information Technology.
• Minimum 1 year of relevant experience; fresh graduates are welcome to apply.

• Experience in M365 and SharePoint setup and administration is preferred.Flexibility for occasional travel to other worksites and availability for after-hours support.

• Ready to make a mark in the constantly evolving digital world ? Connect with us today! Send your updated resume via WhatsApp to +65 9878 7617 or click the Apply button.
  Let’s Drive Excellence Together!
  Note: Only selected candidates will be contacted

Your responsibilities will include but not limited to:

• Demonstrate initiative and alignment with company mission and core values in all assigned tasks.
• Provide proactive help desk support for users and sites, primarily through remote technology including computer, network, printers, audio-visual, and mobile devices.
• Participate in the setup and maintenance of organizational-wide server, network and hardware infrastructure including preventive and corrective maintenance.
• Configure settings and permissions to resolve computer issues and analyze data to diagnose system problems.
• Maintain IT documentation such as maintenance records, software configurations, inventory and movements.
• Liaise with users and application vendors to provide application support and resolve incidents.
• Manage vendors for hardware rectification or maintenance works.
• Assist in project planning, application management and coordination with internal stakeholders and vendors.
• Troubleshoot network problems and build net configurations and connections (preferred).
• Contribute to the execution of the WTS (Workplace Transformation Services) transformation roadmap particularly in change management processes using digital/technology tools.
• Serve as an ambassador to promote the usage and adoption of digital/technology within the organization.
• Manage user expectations considering budget and timeline constraints.Perform other tasks, duties and ad-hoc projects as assigned

To succeed in this role, you should possess the following qualifications and skills:

• Diploma in Computer Science/Information Technology.
• Minimum 1 year of relevant experience; fresh graduates are welcome to apply.
• Experience in M365 and SharePoint setup and administration is preferred.Flexibility for occasional travel to other worksites and availability for after-hours support