Digital Wealth Trade Specialist

at  Emirates NBD

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

SKILLS AND EXPERIENCE

• Graduate in Commerce or Finance
• Working knowledge of global financial markets including Equities, Mutual Funds, and Fixed Income.
• Good understanding of market regulations both locally and internationally.
• Awareness of Sharia concepts
• Fluent in both Arabic and English

• Attend to customer calls and address all queries with regards to digital wealth journey and online trading.
• Track and respond to client service requests received directly and from call center.
• Working closely with projects team and IT to enhance the system through periodic testing and feedbacks.
• Working closely with relationship managers to support their clients and educate on bank offerings.
• Execute exceptional orders on dealer platform.
• Liaise with various teams and assist in following up and resolving issues with systems and postings.