Digital Workplace Engineer

at  Buddle Findlay

THE OPPORTUNITY

An opportunity is available for a digital workplace engineer to join our future-focused digital workplace team. Our digital workplace team is responsible for evolving the way we work and how we use the available tools to drive a high performing, collaborative workplace. We offer a range of benefits that enable you to be the best you can be, such as opportunities for ongoing professional and personal development, flexible working practices, health insurance benefits, social events, charity initiatives and wellbeing-focused programmes.

ABOUT US

We are a full-service commercial law firm with three offices in New Zealand. Our culture and focus on collaboration is the foundation of who we are and in joining us, you will feel valued, connected and supported. You will work in a collaborative environment where you can grow while feeling balanced in your personal and professional life. For more information about us, head over to our website .

ABOUT THE ROLE

As a digital workplace engineer and reporting to the digital workplace manager, you will help design, build and run the future of collaboration and productivity tools in our workplace, hands on helping the business get the most out of the solutions the technology team provide. Working as a trusted business partner, you will proactively identify solutions that enable productivity gains and positive business outcomes, while y our passion and commitment to the end user experience will enable us to grow as one team. We will provide training on the more technical aspects of the role, and you will bring your enthusiasm and passion for helping people work efficiently and collaboratively. A few of your main responsibilities will be to:

• Provide expert support for collaboration and productivity tools and user devices on an ongoing basis;
• Assist with onboarding new users with their technology;
• Maintain and support desktop hardware and software;
• Manage and support printers;

• Effectively manage technology spaces (eg Teams and Zoom rooms); andMinimising business downtime by ensuring system resilience, providing helpdesk support when needed and proactively identifying areas for improvement.

We value people who bring a different perspective, who are passionate, curious and innovative. To be successful in this role, you will also ideally have:

• A “can-do” attitude where you go above and beyond – you are naturally client centric
• A collaborative working style – you enjoy working in a team environment and enjoy supporting others to be successful
• An interest in the technology landscape, and confidence working with Microsoft and Windows products.
• The ability to plan, organise, and deliver on multiple priorities
• Strong communication skills – you are responsive and enjoy building relationships with a wide range of people, maintaining professionalism and a helpful attitude at all timesThe ability to work according to deadlines and a range of real-time requests from people in the busines