Direct Investor Service Officer
at Hays
Sydney, New South Wales, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 21 Jun, 2024 | Not Specified | 22 Mar, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Global bank looking for a Direct Investor Service Officer for their Asset Management Client Servicing
Responsibilities:
YOUR NEW ROLE
The Direct Investor Service Officer is part of Client Coverage Australia and serves as a primary point of contact for Direct Investors around investing in various funds.
- Handling of inbound and outbound calls and emails
- Support investors with completing new applications or trading forms (e.g. subscription/redemption) and ensure completeness
- Respond to ad hoc client issues, queries and complaints in a timely manner
- Identify and recommend methods to reduce risks, increase controls and assure quality
- Identify opportunities to develop new procedures and controls to create more efficient processes
- Be a contact point and manage relationship with Service Provider and Vendor
- Handling of requests/escalations according to the Service Level Agreement with the Service Provider
WHAT YOU NEED TO DO NOW
Please apply now or email your CV to philip.lewis@hays.com.au to be shortlisted. Please ensure you have at least 1 year of work entitlements in Australia.
285388
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Financial Services
Banking / Insurance
Supplies
Graduate
Proficient
1
Sydney NSW, Australia
