Direct Marketing Manager - Remote

at  Australian Military Bank

Work options: Hybrid

Hybrid working arrangements available, 3 days in office, 2 days WFH if required.

• Growing mutual bank celebrating 65 years of service
• Expansive responsibilities, no two days are alike
• Career growth and project opportunities

We are Australian Military Bank, Australia’s longest serving Defence financial institution.
Since 1959, Australian Military Bank has provided members with fantastic service, great rates and competitive banking and insurance products. As a member-owned financial institution, we are all about putting members first and helping them to achieve their financial goals. We offer mortgage, consumer and credit loan facilities as well as products and services within superannuation, everyday transactions, savings, term deposits and insurance.

YOUR ROLE

The Direct Marketing Manager is responsible for Australian Military Bank’s one-to-one communication with our members to drive growth, member experience and retention. They are also responsible for supporting lead management across distribution channels, integrated with our one-to-one email communications.
Working closely with the broader Product and Marketing team, the Direct Marketing Manager will support the go-to-market strategy to ensure an integrated approach to our marketing activities.

To be successful in the role you will demonstrate the below key attributes and experience:

• Advanced communications skills
• Experience executing emails including tagging for results tracking
• GA4 experience
• An interest in customer experience
• Advance skills with Microsoft office suite
• Experience in Agile delivery methodology
• Experience with leveraging a CRM for member interactions
• High attention to detail
• Highly organised
• Self-motivated
• Ability to work autonomously and in a team environment
• Website CMS platform experienc