Director, Accessibility Advisory Services (Aas)

at  Rick Hansen Foundation

Business Unit: Accessibility Advisory Services
Reports to: VP, Strategic Initiatives
Status: Full-time, Ongoing
Start Date: May 2024
Salary Range: $85,700.00 - $115,000.00 per year
Location: Remote and/or RHF Office, Travel Required
Founded on the legacy of Rick Hansen’s Man In Motion World Tour, the Rick Hansen Foundation (RHF) is a Canadian registered charity with the vision of creating a fully inclusive and accessible world where people with disabilities are living to their full potential. Through our programs and partnerships, we break down barriers for people with disabilities by changing attitudes, creating accessible spaces and inspiring an inclusive society.
RHF values diversity in the community and the workplace. We welcome applications from all qualified candidates including Indigenous peoples, individuals of all genders and sexual orientation, race, ethnic origin, disability, age, and religion and anyone living at the intersection of these identities. We are committed to building a diverse workforce representative of the communities we serve.
RHF is a dynamic and rewarding place to work. Our success begins with our people. If you’re interested in being a part of our innovative team, we hope that you will consider this opportunity with us. If you do not meet the required education, experience and skills but have a combination of lived and professional experience, we encourage you to apply.

JOB SUMMARY

The Director, Accessibility Advisory Services is responsible for the Accessibility Advisory Services social enterprise.
This position provides strong entrepreneurial leadership to grow and manage RHF’s Accessibility Advisory Services social enterprise, meeting annual revenue targets by seeking and delivering excellent services - and realizing RHF’s mission to remove barriers for people with disabilities through the sustainable and long-term success of the RHF Accessibility Certification (RHFAC). RHF offers a range of Accessibility Advisory Services designed to support multi-site and large-scale public and private organizations on their journey towards increased accessibility and inclusion for people of all abilities. Services include accessibility assessments (preconstruction architectural drawing review and existing infrastructure) and accessibility awareness training.

KEY ACCOUNTABILITIES

Provides all management and leadership of the Accessibility Advisory Services social enterprise;
Leads business development and relationship management for national and international clients;
Oversights and provides fee-for-service accessibility advisory services, including business development, client engagement, submitting proposals, bidding for projects, management/oversight of services (and/or actual conducting of services as appropriate), providing that such services are not in direct competition with external RHFAC Professionals;
Delivers accessibility advisory services while ensuring superior client experience and professional end product;
Defines and executes the offerings of the Accessibility Advisory Services social enterprise;
Develops and manages client relationships deemed strategic for Accessibility Advisory Services, RHF and RHFAC;
Travels to onsite accessibility assessments and/or relevant events, nationally and internationally, as required;
Defines and works closely with the Marketing Communications unit and RHFAC unit to implement marketing and business development strategies, including speaking engagements nationally and internationally;
Develops and maintains productive relations with businesses, industries, government agencies, partners and other organizations in the community that are pertinent to the growth of the Accessibility Advisory Services social enterprise and establishment of RHFAC as a reference standard among the industry;
Assigns, supervises and evaluates the work to RHF staff, subcontractors and interns to complete projects;
Monitors status of expenditures, accounts receivable, billable hours, and maintains necessary records and files reports, and contributes to annual RHF forecasts;
Provides the RHFAC Content Lead and Technical Team with strategic support and in-field experience to inform RHFAC content and training updates;
Serves as an internal accessibility expert across RHF, as required. On occasion, this includes acting as a resource for RHFAC Professionals, RHFAC Training Instructors, and Adjudicators on the practical and efficient application of RHFAC; and
Performs other related duties in keeping with the purpose and accountabilities of the job.

ALL STAFF: KEY ACCOUNTABILITIES

As an integral member of the RHF team and as expected of all staff, this position actively participates with:
Strategy
Culture
Contributes in regular sessions, develops goals, supports and implements action plans.
Inclusion, Diversity, Equity and Accessibility
Values
We Collaborate Authentically
We Engage Respectfully
We Keep Our Promises

QUALIFICATIONS

Education: BSc/BA in business administration, architecture, design or relevant field. MSc/MBA/MA an asset.
Certification/Designations: University certification or degree in universal design and project planning preferred. RHFAC Professional designation.

EXPERIENCE/KNOWLEDGE:

Minimum 5 years of consulting experience in accessibility in the built environment, preferably in a management role;
Minimum 5 years experience in business development or professional consultation;
Minimum 5 years of project management and business management experience;
Proficiency in MS Office;
Familiarity with business management software (CRM, ERP); AND
Knowledge or experience working with people with disabilities.

SKILLS/BEHAVIOURS:

Effective oral and written communication, interpersonal, organizational and problem-solving skills;
Ability to work both independently and provide leadership within a team environment;
Proven ability to build motivated, collaborative and productive teams;
Proven ability to make decisions and provide creative problem solving skills;
Ability to build strong client relationships with high level managers;
Strong business acumen;
Ability to work under pressure in a fast-paced environment and meet deadlines and targets; and
Ability to deliver effective presentations.
An equivalent combination of education, experience and skills/behaviours will be considered.

Please refer the Job description for details