Job Title:
Director, Analytic Consulting
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions
Deliver outcomes unimagined
Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

LI-Remote

Concentrix Catalyst is currently seeking a Director of Business Intelligence Consulting. This role will be responsible for delivering successful client outcomes with a global team of BI consultants. Candidates should have experience leading data & analytics teams and strategic, enterprise level work streams. They should have a strong track record of success in business intelligence. This is a high visibility, high touch consulting leadership role that blends technical skills, solution design, excellent communication, project management, and business acumen.

Responsibilities

• Engaging with clients to understand data & analytic needs, quickly synthesize disparate information, architect best-in-class solutions, and articulate it back in a way that inspires confidence in company’s ability to execute.
• Develop project scope, goals, and strategic plans for delivering BI solutions to clients.
• Build project plans and manage teams of consultants & engineers to deliver solutions to clients.
• Assist in managing and driving practice revenue and utilization targets by ensuring consultants and project assignments are optimized.
• Manage client engagement, particularly related to active and future project work streams. Become trusted advisor to client and develop business relationships.
• Develop vision for the Data & Analytics Service Line, in particular the BI COE, and drive creation of new competency areas.
• Contribute positively to our team culture & the Business Insights Guild by joining or running Communities, sharing best practices, and participating in team events.
• Being a strong Career Advocate for direct reports. Mentor and guide them through their career Learning Paths.

Qualifications

• IT experience combined with outstanding leadership, communication, presentation, customer service, analytical and project management skills.
• Astrong track record in executing complex enterprise business intelligence projects with many or all the standard enterprise BI platforms including PowerBI, Tableau & Tableau CRM, Qlik, MicroStrategy, IBM Cognos, SAP SAC, Alteryx, etc.
• Astrong understanding of data architecture and data modernization for the purposes of business intelligence, with specific knowledge surrounding cloud data warehouse platforms including Azure Synapse, Databricks, & Snowflake.
• Athought leader in next generation business intelligence including human-centric design, data storytelling best practices, embedded BI, and AI powered BI solutions.
• Excellent business and financial savvy. Expertise in multiple verticals, lines or business, and exposure to variety of use cases and solution patterns.
• Outstanding English communication skills (verbal and written) with an ability to communicate with internal and external customers and all levels of management. This can include communicating technical information to nontechnical audiences, using negotiation & persuasive skills.

Location: CA

• Engaging with clients to understand data & analytic needs, quickly synthesize disparate information, architect best-in-class solutions, and articulate it back in a way that inspires confidence in company’s ability to execute.
• Develop project scope, goals, and strategic plans for delivering BI solutions to clients.
• Build project plans and manage teams of consultants & engineers to deliver solutions to clients.
• Assist in managing and driving practice revenue and utilization targets by ensuring consultants and project assignments are optimized.
• Manage client engagement, particularly related to active and future project work streams. Become trusted advisor to client and develop business relationships.
• Develop vision for the Data & Analytics Service Line, in particular the BI COE, and drive creation of new competency areas.
• Contribute positively to our team culture & the Business Insights Guild by joining or running Communities, sharing best practices, and participating in team events.
• Being a strong Career Advocate for direct reports. Mentor and guide them through their career Learning Paths