Director, Building Services

at  City of London

QUALIFICATIONS:

• Completion of a University Degree in Architecture, Engineering, or a three-year diploma in Construction, Architectural or Building Technology or a related discipline. Registration as a Professional Engineer or Architect in the Province of Ontario would be considered an asset; ten years progressively responsible managerial experience in building construction or building design, with at least two years in the building code field.
• Provincial Requirements:
• Must have successfully passed the Ministry of Municipal Affairs and Housing examination on the Building Code Act, Ontario Building Code and powers and duties of the Chief Building Official.
• Maintain qualifications as determined by Ministry of Municipal Affairs and Housing.
• Must be qualified in the categories of General Legal/Process for Inspectors and Designers, Powers and Duties of Chief Building Officials and Registered Code Agencies, Building Structural, Complex Buildings or Large Buildings, and Small Buildings.

SKILLS AND ABILITIES:

• Demonstrated knowledge and experience in the above identified areas of accountability with an in-depth understanding of the Division’s programs and services.
• Must have an advanced working knowledge of the Ontario Building Code, Development Charges By-law, and other municipal bylaws directly associated with building permit and inspection processes.
• Demonstrated ability to co-create a vision for the Division aligned with strategic priorities, build common purpose and direction, and deliver outcomes to strengthen overall organizational performance.
• Highly developed analytical and business planning skills with a proven track record for long-term visioning and big-picture thinking.
• Demonstrated successful experience in a management role; positive and proactive leadership capabilities, adept at leading a diverse group of employees, contracted services and consultants; demonstrated commitment to developing high performance teams.
• Ability to be a trusted advisor and/or advocate in sensitive and/or emotionally charged situations.

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• Demonstrated ability to inspire the people they lead through, productive and honest dialogue, with personal integrity and actions.
• Ability to skillfully communicate complex issues clearly to a wide and varied audience including facilitation, negotiation, and conflict resolution skills; political acumen to identify and manage issues.
• Proven ability to establish purposeful relationships and work effectively with senior leaders, elected officials, representatives of other levels of government, bargaining units, management, peers, employees, business community and the public.
• Strong financial management skills and accountability for operating and capital budgeting.
• Proven commitment to the safety of employees with knowledge of the Occupational Health and Safety Act and applicable regulations as it relates to the position.
• Ability to provide a high level of attention to detail, make sense of data and solve problems.
• Ability to understand the vital importance of internally and externally focused service delivery and develop and implement initiatives that support customers in a timely and effective way.
• Demonstrated successful experience in leading continuous improvement and change management initiatives and projects that shape culture and enhance service delivery.
• Computer literacy in Microsoft Office, AMANDA and related software and database applications.

Reporting to the Deputy City Manager, Planning and Economic Development, this position is responsible for developing and implementing the strategic direction, overall management and leadership and operation of the Building Services Division. The Building Services Division is responsible for making data-informed decisions to ensure the efficient, accurate and timely processing of housing and other building related applications, ensure the health and safety of building occupants and undertake building related Zoning and Public Property Compliance. Other services provided by the area include sign permit processing, pool fence permit processing. and the issuance of business licenses and liquor licenses. The Building Services Division has also established a Business Hub where support and advice are provided to proponents of new businesses seeking help in navigating regulatory requirements.
As a Senior Leader with the Corporation, the Director, Building Services fosters an enterprise-wide approach to ensure consistency and collective delivery in support of the strategic priorities of the Division, Service Area and Council’s strategic plan.