Cloud Operations + Innovation (CO+I) is the engine that powers our cloud services through planning, building, and operating Microsoft’s cloud infrastructure datacenters across the globe. CO+I is supported by multiple business verticals including supply planning and strategic acquisition, global construction, datacenter and edge site operations, critical environment and availability, engineering, and datacenter innovation.
To help us continue to scale and meet our customer commitments, we’re looking for a motivated, detail-oriented Director, Business Manager to join the Core Datacenter Service Organization. As a member of this organization and leadership team, you’ll have unique visibility into a key Microsoft business and the opportunity to drive impact across the CO+I organization.
You’ll be responsible for leading the organization’s rhythm of business, executive communication and engagement plans, and create/implement business processes and programs to meet strategic objectives and priorities. This is a leadership opportunity for someone who thrives in fast-paced, high impact environments and possesses executive presence, stakeholder management, communication, and project/program management skills.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
• OR equivalent experience

OTHER REQUIREMENTS:

• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified via a valid passport.
• Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations. As a condition of employment, the successful candidate will be required to provide proof of citizenship, U.S. permanent residency, or other protected status (e.g., under 8 U.S.C. § 1324b(a)(3)) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

PREFERRED QUALIFICATIONS:

• Demonstrated project management and organization skills with effective attention to detail
• Experience collaborating across groups, building effective relationships and driving multi-stakeholder projects
• Executive acumen and experience collaborating and partnering with senior leaders
• Demonstrated verbal and written communication skills, with the ability to drive clarity through effective storytelling
• Self-starter with ability to deal with ambiguity and demonstrate a Growth Mindset
• Proactive, positive outlook and approach to change management
• Thrives in a dynamic, fast-paced work environment, excelling under pressure and adeptly managing tight deadlines
• Proficient with Microsoft products, such as Word, PowerPoint, Excel, SharePoint, and Teams
  Business Management IC6 - The typical base pay range for this role across the U.S. is USD $124,800 - $266,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $159,000 - $292,200 per year.
  Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
  Microsoft will accept applications for the role until April 8, 2024.
  

  COICareers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

• Lead business operations for the Global Central Datacenter Operations organization through development and execution of organization’s rhythm of business (ROB), strategic/fiscal planning activities, business and staff reviews, and setting objectives aligned with clear organizational priorities.
• Maximize and extend the leader, acting as a trusted advisor and aligning organizational activities with leader’s goals and key priorities. As part of the organization’s leadership team, cultivate and manage relationships with internal leaders. Seek and aggregate feedback to provide insights and perspectives to leader on organizational aspects, informing tactical and strategic decisions that influence organizational alignment and objectives.
• Develop partnership with the CO+I Chief of Staff, Executive Office, and broader Business Management (BM) Community. Act as an extension of the Executive Office by disseminating appropriate information to leader and organization, connect dots across the business, and share best practices within the BM Community. Ensure Global Central Datacenter Operations BM Community is well connected, informed, and executing on strategy and business goals.
• End to end management of organization’s matrixed financial operations, including forecasting/reforecasting, fiscal planning, discretionary (training, travel, and morale), and headcount management. Collaborate with key financial and recruiting partners to execute clear, forward-looking, and well-defined financial and recruiting strategy for the organization.
• Lead end to end executive communication and engagement strategies, crafting content and creating clarity for leadership and organization. Utilize storytelling and programs, such as Excel, Word, PowerPoint, and SharePoint to track, communicate, and visually represent relevant, actionable information.
• Understand and leverage deep knowledge of organizational strategy to effectively plan, adapt, and manage priorities for the leader and organization.
• Drive strategy, accountability, and execute core business activities by aligning business priorities with key performance indicators (KPIs) and performance metrics. Create clarity in ambiguous situations to facilitate and drive prioritization and decision making for leaders across the organization.
• Monitor organizational health and support the leader in responding to team culture issues, as well as promoting culture initiatives (e.g., Diversity and Inclusion [D&I], hiring, onboarding) while partnering with Human Resources to review and respond to team feedback. Track and drive role-based and compliance training completion rates and ensure a healthy compliance scorecard for the team.
• Additional strategic programs and initiatives as needed.

Other

• Embody our Culture & Values