Director, Cancer Services

at  Valley Medical Center

JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
TITLE: Director, Cancer Services
JOB OVERVIEW: In partnership with the assigned physician dyad partner, the Director provides programmatic direction for Cancer Services. This position has the authority for directing the management, operations & clinical practice for Cancer Services. Has responsibility for management of Cancer Services Staff to meet operational goals, quality, cost, and patient satisfaction goals. This position is responsible for analyzing, planning, developing & coordinating all cancer activities.
DEPARTMENT: Cancer Services (Radiation Oncology, Medical/GYN Oncology, Breast Center, High Risk Screening & Genetics, Infusion Center & Cancer Support Services).
WORK HOURS: Full-time; as required to fulfill responsibilities. Evenings and weekends may be required.
REPORTS TO: Chief Operating Officer

QUALIFICATIONS:

• Knowledge of fiscal management systems and techniques, including productivity benchmarking, FY budget and capital planning.
• Skilled in analyzing financial data and preparing appropriate related reports.
• Able to organize work, set priorities and manage multiple projects concurrently.
• Experience with TeamSTEPPS, lean or six sigma process improvement methods.
• Demonstrates effective interpersonal and customer service skills.
• Capable of working as a productive member of a matrixed team.
• Demonstrates solid understanding of how the Cancer Services departments and clinic network function and interface.
• Demonstrates good understanding of the health care climate and politics and their impact on the organization.

UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:

See Generic Job Description for Director.

QUALIFICATIONS:

• Knowledge of fiscal management systems and techniques, including productivity benchmarking, FY budget and capital planning.
• Skilled in analyzing financial data and preparing appropriate related reports.
• Able to organize work, set priorities and manage multiple projects concurrently.
• Experience with TeamSTEPPS, lean or six sigma process improvement methods.
• Demonstrates effective interpersonal and customer service skills.
• Capable of working as a productive member of a matrixed team.
• Demonstrates solid understanding of how the Cancer Services departments and clinic network function and interface.
• Demonstrates good understanding of the health care climate and politics and their impact on the organization.

PERFORMANCE RESPONSIBILITIES:

• Generic Job Functions: See Generic Job Description for Director.

ESSENTIAL RESPONSIBILITIES AND COMPETENCIES:

• Supports the overall compliance with laws/standards/regulations affecting cancer center and works with VMC operations leadership to comply with regulatory requirements:
• Department of Health (King County and WA State)
• Joint Commission
• American College of Surgeons - Commission on Cancer
• American College of Radiology
• College of American Pathologists
• National Accreditation Program for Breast Centers
• NCCN - National Comprehensive Cancer Network
• Leads the implementation of strategic plans by holding key stakeholders accountable, managing initiatives, resolving barriers and pivot tactics when needed.
• Participates in the leadership of the development, design, and implementation of new and established care areas for Cancer Services
• Establishes a strong and productive relationship with the dyad physician leader of Cancer Services
• Develops and maintains Cancer Service Key Performance Indicators (KPIs).
• Responsible for hiring, performance reviews, continuing education, disciplinary actions, and terminations as necessary.
• Responsible for orchestrating standardized tumor boards & other multi-disciplinary committees, ensuring high quality and timely meetings.
• Intervene with staff for problem solving in case management, service priority and conflict resolution.
• Serve as a role model in setting a standard of practice within VMC and in meeting all obligations of management, including timely completion of reports and adherence to budgetary targets.
• Serves as a member of the VMC Cancer Services Steering Committee and other tasks as assigned.
• Builds and maintains working relationships with VMC department leaders, physicians, and staff, as well as community partners.
• Develops and implements approved departmental policies, standards, and procedures.
• Identifies risk management opportunities, aligned with VMC policy. Take appropriate action.
• Serves on and/or leads relevant committees & councils as assigned.
• Ensures program is meeting operational benchmarks and performance, including regional & national measures.
• Obtains regular feedback from Cancer Services leadership, physicians, and other staff regarding program development ensuring achievement of mission and goals.
• Represents Cancer Services in appropriate community projects and activities.
• Collaborates with VMC Grant writer to identify additional resources for patient services.
• Works closely with local community agencies and marketing department on events.
• Collaborates with Cancer Support Services and community organizations in the provision of education and support offerings and ensures that Cancer Services programs/offerings meet the needs of the patient population and are supportive of the mission/goals of the Commission on Cancer Accreditation.
• Looks for opportunities for growth and extension of Cancer Services. Promotes the health and welfare of our community through Cancer education, support, and service.
• Understands and implements current patient navigation, flow and processes for patients and families in Cancer Services
• Understands & implements TeamSTEPPS and process improvement methodology.
• Helps identify cancer service opportunities by working closely with the communities within VMC’s service area.
• Assists with the community health needs assessment.
  Created: 6/24
  Grade: NC-15