Director, Clinical Services and Complex Care

at  Covenant House Vancouver

As we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date.

WHO WE ARE LOOKING FOR?

Education and Experience:

• Master of Social Work degree preferred, or related Social Service/Program or combination of education and related experience
• Minimum 5 years direct experience in a supervisory/managerial leadership role

Competencies:

• Ability to and prioritize in a fast-paced work environment
• Flexible and able to adapt to changing priorities
• Lead Purposefully and effectively
• Ability to communicate at a high level
• Crisis management/intervention re critical incident skills
• Strong team building skills, placing a high value on teamwork and sets values and objectives that encourages team cohesiveness
• Highly evolved problem-solving skills
• Strong program evaluation skills and abilities
• Evaluates and responds to complex requirements that supports the organizational direction
• Ability to recognizing potential situations and respond with solutions, tactics, or approaches to reduce or eliminate issues
• Ability to champion the organization both internally and externally models exceptional behavior
• Ability to establish trust and rapport with managers and employees at all levels by actively building on current working relationships while developing new ones to help achieve solutions
• Ability to align the internal environments to the overall direction of the organization
• Ability to analyze complex issues to develop approaches or solutions that are considered forward thinking and best practice
• Demonstrated ability to develop action plans and oversee the implementation of changes to work processes, policies and procedures
• Ability to identify opportunities for change that are not obvious to others leveraging input to identify opportunities for improving how work is done within or across functional areas, engaging the appropriate stakeholders, as applicable
• Ensures that internal teams and groups are aligned with organizational resource and financial limitations
• Holds oneself and others accountable for effectively meeting and exceeding organizational and departmental goals
• Develops practices and structures that protect the organization from potential and known risks

Please refer the Job description for details