Director, Communications

at  Martin Brower

Overview:
Martin Brower is a global supply chain leader that provides smart, sustainable solutions for customers across 18 countries. We are dedicated to creating an outstanding work environment for our team of 12,500+ employees, who combine our expertise with the latest technologies to deliver unmatched value for our customers.
Responsibilities:

POSITION SUMMARY:

The Director, Communications is responsible for developing and implementing all internal and external communications for Matin-Brower Canada.
Working across all regions and functions this person will lead the communication strategy and execution across MBC. This position will advance the priorities and objectives of the business, while creating alignment and consistency across all stakeholders. Serves as the primary content creator, senior communications strategist, team leader and advisor to senior leaders, ensuring our diverse employee base feels deeply connected to our company and our customers’ needs are met.

REQUIRED SKILLS AND EXPERIENCE:

• Bachelor’s degree in communications, marketing, or related field
• 12+ years’ experience in communications, with 6+ years of management experience
• High energy and high integrity leader with the capability to quickly take control of
• responsibilities and establish themselves as a credible strategic business.
• partner
• Proven effective leadership and management skills; demonstrated ability to build
• strong relationships and excellent influencing skills with key business leaders and employees at all levels
• Strong business acumen and a great understanding of how to leverage internal communications to enhance business success
• Excellent project management skills and ability to communicate effectively including verbally, in writing, editing, design and content development skills; experience with electronic communications (intranet, video, social media)
• Ensure all communication properly available in both French and English. As needed, coordinate translation and quality
• Ability to think outside the box and bring creative ideas to the table
• Good listening skills: ability to understand issues and design appropriate, audience-specific solutions
• Managing the press release process, as needed
• This position must pass a post-offer background check

PREFERRED SKILLS AND EXPERIENCE:

• Experience with SharePoint is preferred
• Experience with content design
• Ideally, bilingual (French and English)
  Physical Demands and Work Environment:
  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made

• Collaborating with members of the senior leadership team and corporate functions (HR, IT, Finance, Operations, Supply Chain) to develop and execute strategies that connect the workforce and align employee messages to drive results and achieve business objectives
• Acting as a strategic advisor to the President & Leadership team regarding communication topics and issues, working directly with them to understand priorities and translate those into internal communications plans and messages that can be executed across the organization and to customers
• Partner with MB Corporate to ensure Canadian communications efforts are aligned to the enterprise-wide corporate affairs strategy. Ensuring global communication is messaged in a meaningful way that resonates with the Canadian business
• Managing the external and internal communication processes for Canada, including content creation, strategy, and support
• Manages all external vendors to ensure quality, consistency of brand and effectiveness of communication (prints, translations, etc.) are achieved
• Embedding messages related to strategy, objectives, vision, values, and culture within internal communications – ensuring strategic content supports business efforts and will resonate with all employee audiences
• Partnering with stakeholders on change management initiatives and leading communications support of business optimization efforts
• Serving as editor-in-chief for company presentations, intranet, working with team
• to set content strategy, site governance and processes to ensure employees have access to the tools, resources, and information they need
• Defining and accountable to communications operating budget and financials
• Overseeing and managing company’s online presence by owning the copy and
• graphic elements of external websites and social media sites
• Identifying and assessing effectiveness of existing communications channels. Develop and implement solutions to improve reach and usage, including introducing new communication channels where appropriate
• Measuring, monitoring, and responding to employee feedback, including engagement surveys and focus groups with key internal stakeholders. Develop a
• framework for measuring the quality and value of internal communications and
• make this visible to the organization
• Planning and executing employee communications events (i.e., town halls,
• webcasts, customer events, etc.)
• Acts as project lead for company & customer events, i.e., McDonald’s Convention and ensures vision of events is executed to success
• Partnering with Human Resources and other corporate departments to
• coordinate and create branding campaigns such as Corporate Social
• Responsibility, Employment Branding, Company Culture, and other values-driven
• initiatives
• Ensuring consistent corporate brand is communicated and maintained across all internal and external outlets
• Point of contact for all media responses and media crisis management for the Canadian business in collaboration with Global Communication team
• Be an active member of the Global Communication community by sharing content, best practices and ensure that Canadian content is aligned with other markets
• Ensure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations
• Other projects or duties as assigned
  Qualifications: