Director Customer Expansion m/w/d SaaS

at  ATOSS Software AG

RESPONSIBILITES:

• Lead, mentor, and continuously develop a team of 20 (key) account managers across DACH to effectively manage and grow key accounts
• Develop and implement scalable strategic plans to maximize upselling and cross-selling opportunities within our existing customer base
• Identify and pursue opportunities for geographical expansion within the customer portfolio, strategically targeting new markets for growth.
• Cultivate strong relationships with key stakeholders at client organizations to understand their evolving needs and align our solutions accordingly.
• Collaborate closely with Sales, Product Development, Customer Success and Marketing teams to ensure alignment of (key) account strategies with overall company objectives.
• Analyze market trends, competitor activities, and customer feedback to continually refine and enhance our key account management strategies

SKILLS:

• Minimum of 5-8 years of proven leadership experience, in high-performing B2B SaaS organization, ideally with sales and customer success experience
• Comprehensive understanding of enterprise software solutions, ideally in HR, and their applications across industries.
• Strategic thinker proficient in crafting and executing management plans for both ATOSS’ tier 1 key accounts and broader tier 2 client base
• Excellent communication skills, adept at building rapport and negotiating with senior-level executives
• Track record of revenue growth through upselling, cross-selling, and expanding the customer base on an international scale
• Analytical mindset, capable of leveraging data for informed decision-making and driving business outcomes
• Strong sense of responsibility and accountability
• Willingness to travel within DACH

Please refer the Job description for details