Director, Delivery, Risk & Research Services

at  Dow Jones

JOB DESCRIPTION:

The Risk & Research Services team provides bespoke solutions for organizations who seek to understand the risk of doing business with entities and individuals. Risk & Research Services comprises three global teams, Due Diligence, Managed Services and Content Curation. The Due Diligence team researches specific individuals and/or entities upon client demand and delivers their findings in a structured report format. Managed Services offers screening and remediation services to clients globally who lack resources, knowledge and/or time to perform these exercises themselves. The Content Curation team creates and delivers curated Factiva content features including My Company Today and Factiva Expert Searches.
As Director, Delivery, Risk & Research Services, you will be responsible for managing a global team of Due Diligence and Managed Services Delivery Managers in addition to the global Content Curation team. You will work closely with your team, Risk & Research Services management, service providers and internal partners ensuring client requests are correctly received, processed, and delivered in a timely manner.
The Director, Delivery, Risk & Research Services is responsible for improving the delivery team’s workflow, methodology and efficiency, implementing change where required to improve all the Dow Jones Risk & Research Services product offerings. The Director, Delivery, Risk & Research Services is also required to provide training/mentoring and leadership to his/her direct reports as well as to other Data & AI research teams when necessary, and ensure that targets and deadlines are met. You will report to the Senior Director, Risk & Research Services.

Please refer the Job description for details