Director, Enterprise Data Architecture - Customer Data Solutions

at  Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

CURRENT OR PREVIOUS EXTERNAL CLIENT DATA (CUSTOMER DATA) ENGAGEMENT ANALYTICS AND OPERATIONAL DATA DOMAIN EXPERIENCE AS A STRATEGIC ENTERPRISE DATA ARCHITECT IS ESSENTIAL FOR THIS POSITION. YOU SHOULD HAVE EXPERIENCE WITH LEADING THE UNIFICATION OF A NATIONAL CUSTOMER DATA EXPERIENCE ACROSS BUSINESS UNITS. EXPERIENCE WITH DATA ARCHITECTURE FOR A HOLISTIC CUSTOMER 360 VIEW IS PREFERRED.

You should also have proven experience in a modern AWS data architecture environment.

WHAT WILL YOU DO?

• Take ownership of the Client oriented data domain from a conceptual perspective and provide data architecture oversight
• Lead solution integration for data and analytical products across the entire CXO ecosystem e.g. from data to data science to decisioning engines to digital properties
• Support and advocate for across business units for data design for operational and analytical needs for the Chief Data Analytics Office mandate
• You’ll lead the customer data domain data strategy engagements with client executives and define data architectures for Canada level engagements. You will also roll-up your sleeves to mentor and help the project team with complex technical issues.
• Develop data architecture patterns, define playbooks for data technologies.
• Evaluate & analyze structural requirements for new software and applications in the customer data domain.
• Lead technology POCs and pilots in the data and analytics domain in partnership with Data and analytics teams.
• Create and present customer data tools/tech proposals and evaluations at Enterprise Architecture Governance councils.
• Provide leadership and guidance on the design & end-to-end solutions for building data & analytics applications on cloud (AWS) and on-premise platforms
• Coordinate with Data life cycle management program to guide all aspects of their delivery.
• Coordinate with the Data Science department to identify future needs and requirements in the customer data domain.
• Apply best practices to all solution architecture, design areas, including on-prem, Cloud (AWS), or a combination. This includes areas such as Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization.
• Mentor data systems designers (Data Architects), both within your team and within other enterprise services or business units, in order to support solution development and application of best practices.

ACCOUNTABILITY

• Set up and provide governance on data architecture and technology standards.
• Partner with Data and Analytics delivery partners.
• Partner with Solution Architects