Director, HR Consulting, Service Now, Human Capital, Consulting

at  Deloitte

REQ #

15482
Job description

CONNECT TO YOUR CAREER AT DELOITTE.

Exciting opportunity to join our dedicated ServiceNow HR team as a Director to lead on growing our team through business & practice development, and supporting across a range of advisory and delivery activities.
With over 400 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes.
Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials.
Within Human Capital, the HR & Technology Advisory practice consistently innovates and drives HR Transformation for some of the largest and well known global brands.
As a practice HR & Technology Advisory (HR&TA) is on an exciting journey in growing its capability in the ServiceNow transformation market and is looking for experienced and enthusiastic HR ServiceNow professionals.
As a recognised ‘Global ServiceNow Partner’ (the highest attainable level of Partner) we provide services to top tier clients in the design and implementation of ServiceNow, whilst developing innovative solutions on the platform to tackle our clients most pressing needs.

CONNECT TO YOUR OPPORTUNITY

This will require you to play a lead role in pre-sales and bid activities, achieving sales and managing revenue targets. You will also be responsible for defining and executing our Training Strategy, primarily focused on cross-skilling practitioners across our HR teams.
Project delivery will be an important part of your role; you will be responsible for leading client-facing projects focused on transforming the HR function through the delivery of enabling technology. Our clients work with us because of our proven capability across organisational design, new HR technology deployments and HR Service Delivery Models. We believe successful transformation and change is only possible when these elements are viewed holistically and are therefore seeking new members of the HR&TA ServiceNow team who can work across both the functional and technical aspects of our projects and contribute towards the end-to-end HR Transformation ambitions of our clients.

Specific responsibilities:

• Play a lead role in pre-sales and bid activities achieving sales and managing revenue targets commensurate with a Director grade
• Develop and own senior HR and IT Management level relationships within selected industry groups
• Develop and execute Training strategy to upskill our HR practitioners on the ServiceNow platform
• Establish strong working relationships with ServiceNow and across Consulting competencies and other Deloitte service lines
• Be responsible for the efficient end-to-end management of ServiceNow HR projects and programmes across diverse sectors, providing support and leadership to multi-disciplinary team members to deliver against client objectives and managing risk
• Responsible for managing large teams of 25+ and performing the associated people management tasks effectively e.g. performance management, coaching, development planning, motivating
• Understand the full range of professional services that can be offered by a firm such as Deloitte and identify opportunities for cross selling
• Challenge clients to think commercially from a holistic organisational perspective and not solely from a HR view point
• Providing expert insight into the ServiceNow platform, associated enterprise technologies and roadmap

• Play a lead role in pre-sales and bid activities achieving sales and managing revenue targets commensurate with a Director grade
• Develop and own senior HR and IT Management level relationships within selected industry groups
• Develop and execute Training strategy to upskill our HR practitioners on the ServiceNow platform
• Establish strong working relationships with ServiceNow and across Consulting competencies and other Deloitte service lines
• Be responsible for the efficient end-to-end management of ServiceNow HR projects and programmes across diverse sectors, providing support and leadership to multi-disciplinary team members to deliver against client objectives and managing risk
• Responsible for managing large teams of 25+ and performing the associated people management tasks effectively e.g. performance management, coaching, development planning, motivating
• Understand the full range of professional services that can be offered by a firm such as Deloitte and identify opportunities for cross selling
• Challenge clients to think commercially from a holistic organisational perspective and not solely from a HR view point
• Providing expert insight into the ServiceNow platform, associated enterprise technologies and roadma