Director, HR Shared Services Operational Excellence

at  Genuine Parts Company GPC

We are seeking a dynamic and strategic Director to lead our HR Shared Services Operational Excellence organization reporting to the Senior Director of HR Shared Services. It’s an exciting time at Genuine Parts Company’s HR Shared Services (HRSS) team as we are focused on moving from a team that provides transactional-focused services to one that creates transformational experiences. You will play a key leadership role in developing the service delivery blue sky vision and executing on key initiatives to shift the HRSS team to the service delivery model of the future.
The HRSS team is a key component of the employee experience, and you will play a vital leadership role in developing and executing key strategic initiatives designed to elevate the HR service delivery experience. In partnership with key stakeholders, you will define performance standards, implement strategies for process excellence, and lead quality interventions to ensure consistent delivery of exceptional, contemporary, customer centric HRSS experiences.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Human Resources, Industrial Engineering, Business Administration.
• Minimum 8 years of progressive leadership experience within global shared services organizations, preferably HR Shared Services.
• Exceptional leadership skills and ability including a proven track record of developing high performing teams, driving performance, and leading peers, partners, and leaders through organizational change.
• Strategic thinking and the ability to set organizational objectives, prioritize multiple deliverables, and execute strategic plans that drive operational excellence.
• Strong analytical and problem-solving skills with the ability to analyze complex issues, identify root causes, and develop solutions.
• Excellent and proactive communicator with the ability to influence and collaborate at all levels of the organization and across organizational boundaries.
• A leader who demonstrates courage, curiosity, learning agility, discipline, and commitment.
• Business acumen and the ability to tie organizational objectives to business results.
• Background in process improvement, process harmonization, and optimization.
• Technical proficiency and previous experience with Workday, ServiceNow HRSD, Kronos, RPA, and workflow automation tools.

PREFERRED QUALIFICATIONS

• Master’s degree in Human Resources, Industrial Engineering, Business Administration
• Six Sigma Green Belt, Project Management, Change Management Certifications
• 10+ years of organizational transformation experience, preferably within HR Shared Services
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  GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons