Director - Internal integrity x2

at  NDIS Quality and Safeguards Commission

SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES

To be successful, you must be able to thrive in a fast-paced environment with competing
priorities and deadlines. As a leader in the team, you will continually strive for continuous
improvement and excellent customer service.

Our ideal candidates will demonstrate the following qualifications and capabilities:

• Demonstrated sound technical skills and expertise in:

o Director Role 1: the Administrative Review functions; or

o Director Role 2: the Investigation functions;

• Demonstrated capability to lead a team, and to coach, mentor, nurture, and support

staff to elicit high performance and manage underperformance;

• Strong track record in delivering, and leading the delivery of, high-quality, consistent,

and timely services in a fast-paced, constantly evolving and complex environment, with

a demonstrated focus on client service and working collaboratively to achieve results;

• Demonstrated high emotional intelligence and excellent people skills, including the

ability to build and nurture productive working relationships in a complex, high-

pressured and sensitive environment;

• High order communication skills (oral and written) including the ability to present and

explain complex issues and report on the functions of the team;

• High ethical standards and a high standard of professional and personal integrity;
• Ability to engender trust and respect, complemented by sound judgement and the

ability to build organisational capability;

• Creative thinker with the ability to drive continuous improvement in the Internal

Integrity Unit’s processes, policies and practices;

• Highly developed organisational skills and capacity to set priorities, manage competing

demands, and meet deadlines, including those of the team;

• Strong attention to detail and the ability to analyse information critically and

objectively; and

• Experience in handling sensitive or confidential information.

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In addition, the following are the minimum mandatory requirements for candidates
applying for each Director role:

ELIGIBILITY REQUIREMENTS

• NDIS employees are required to be Australian Citizens.
• Candidates employed by the NDIS Commission are required to undertake a Police
  Records Check prior to commencement of employment. If the position involves working
  with children and/or vulnerable people, the appropriate check for this will also be

required to be undertaken.

• Successful candidate(s) will be required to obtain and maintain at least a baseline

security clearance.
To be eligible to obtain a security clearance (Baseline, Negative Vet 1 or Negative Vet 2) the
successful candidate must be an Australian Citizen. Candidates must be able to establish their
background as checkable to be considered eligible for a security clearance. Any gaps or
periods of time spent overseas for 12 or more months (cumulative) that cannot be verified
by an Australian referee are typically deemed uncheckable, rendering the candidate ineligible
for a security clearance. Background history must cover 5/10 years (Baseline / Negative Vet 1
or Negative Vet 2) of employment, education, residential, criminal history and anything else
specified by the AGSVA. The successful candidate must be willing to disclose all relevant and
required information to fulfil this process.

aspects of their knowledge, skills or performance that may need to be developed;

• Providing expert advice on, and personally dealing with, complex or escalated matters;
• Leading the reporting and development of awareness -raising and capability-buildin

KEY DUTIES

We are looking for two exceptional leaders to join the Legal Services & Internal Integrity
Division’s Senior Leadership Team to lead specific functions of the Internal Integrity Unit:
1. Director, Administrative Review; and
2. Director, Investigations.
As a Director, you will be responsible for providing strategic and technical leadership in
relation to the relevant functions, in addition to ensuring the Internal Integrity Unit’s overall

success. You will also be responsible for:

• Driving the workplace and service culture of the Internal Integrity Unit and the Legal

Services & Internal Integrity Division;

• Ensuring stakeholder expectations are managed and met, building strong relationships

with stakeholders within and external to the NDIS Commission;

• Ensuring all statutory and internal timeframes are complied with;

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• Assessing and leading continuous improvement initiatives in relation to the functions,

team, Division and across the Commission, ensuring initiatives on the Internal Integrity

Unit’s work plan are implemented;

• Supervising, coaching and mentoring staff, including by identifying and addressing

aspects of their knowledge, skills or performance that may need to be developed;

• Providing expert advice on, and personally dealing with, complex or escalated matters;
• Leading the reporting and development of awareness -raising and capability-building

programs for the Internal Integrity Unit’s functions - to increase understanding and

visibility of the work of the Unit;

• Representing the Internal Integrity Unit and the Legal Services & Internal Integrity

Division in meetings with internal and external stakeholders; and

• Preparing high quality reports, briefing papers and correspondence for senior staff and

the Executive Leadership team.
There is some interstate travel required for these roles.

o Director Role 2: the Investigation functions;

• Demonstrated capability to lead a team, and to coach, mentor, nurture, and suppor