Director of Consultation Services, Europe and International

at  Mars

JOB DESCRIPTION:

An exciting opportunity awaits within the esteemed Mars Petcare Division, Science and Diagnostics, specifically for our renowned Antech Diagnostics brand. We are looking for a Director of Consultation Services to inspire and lead across our Europe and International region.
Antech Diagnostics is at the forefront of innovation in pet care, and as part of the Mars family, we are committed to creating A Better World for Pets. Our diverse team is dedicated to fostering growth and development while embracing inclusivity and diversity.
The Director of Consultation Services plays a pivotal role in leading a team of dedicated veterinarians and veterinary specialists. Together, we provide personalized telephonic support and guidance to clients worldwide, offering expert advice on diagnostic testing, laboratory results, treatment options, and case management. This position is remote, with a requirement for minimal 50% travel to ensure effective collaboration and support across international locations.

• Exceptional leadership and interpersonal skills, fostering credibility and confidence.
• Proficient in persuasion, negotiation, and consensus-building.
• Drive change with problem-solving, creativity, and attention to detail.
• Strong analytical skills with a science and data-driven approach.
• Excellent English communication skills, conveying clinical standards effectively.
• Commitment to medical quality and ethical veterinary practices.
• Innovative thinking with meticulous attention to detail.
• Results-oriented work ethic and passion for helping people and animals.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Proven ability to collaborate effectively with clients and management.
• Remote team management skills with high ethical standards.
• Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent
• Board certification ideal, although other certifications might be considered.
• Minimum 5 years’ experience in clinical practice, post residency.
• Management experience leading a clinical group including clinical operations is a plus.
• Prior laboratory diagnostics experience a plus