Director of Creative Operations (m/f/x)

at  HelloFresh

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we’ve seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world’s leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
The role
As Director of Creative Operations, you will lead a group of operations and project management specialists to deliver best-in-class creative for the HelloFresh Group brands and markets. You will be responsible for design operations for all online and offline assets across all international markets. You are part of the Global Brand Team, reporting to the Senior Executive Creative Director, working closely with Marketing Communications and the HelloFresh Group Studio.
Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

• Establish best-in-class creative workflows that optimise quality creative output and innovation.
• Plan and define the global creative workload of the design team collaborating with cross-functional stakeholders.
• Ensure and measure the consistent delivery of best-in-class creative across all touch points
• Drive and oversee constant data-driven improvements of campaigns and assets in close collaboration with stakeholders
• Lead the online- and offline- design & project management teams and ensure execution of projects for all brands within the HelloFresh Group
• Manage creative workflow across 16 markets with multiple shareholders, languages and local nuances.

What you’ll bring

• Senior professional with min 7 years’ experience in creative operations leadership
• Ability to forecast/plan creative resources grounded in data
• Connect creative execution and measure them against business strategy
• Budget planning and management experience
• Understanding of testing setups and optimisation
• Performance-oriented mindset
• Collaborative personality, but not to shy to make decisions and be held accountable
• Ability to manage stakeholders and operate in international environment
• Experience in leading and developing a high-performing Design team
• Ability to set and maintain processes and structures
• Comfortable in communication and negotiation with Executive Stakeholders
• Experience with JIRA or other project management systems

What we offer

Elevate your lifestyle! Join one of Europe’s fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we’ve got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it’s a lifestyle of perks and possibilities!

Are you up for the challenge?
Please submit your complete application below including your salary expectations and earliest starting date.
After submitting an application our team will review this and get back to you within 5 business days.
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it’s like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com.
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com

• Establish best-in-class creative workflows that optimise quality creative output and innovation.
• Plan and define the global creative workload of the design team collaborating with cross-functional stakeholders.
• Ensure and measure the consistent delivery of best-in-class creative across all touch points
• Drive and oversee constant data-driven improvements of campaigns and assets in close collaboration with stakeholders
• Lead the online- and offline- design & project management teams and ensure execution of projects for all brands within the HelloFresh Group
• Manage creative workflow across 16 markets with multiple shareholders, languages and local nuances