Director of Event Sales & Services

at  Fairmont

Company Description
Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience.
Job Description

QUALIFICATIONS

• Minimum of 5 years of experience in Hotel Catering/Event Management or Sales Management, demonstrating a strong understanding of hospitality industry dynamics and customer service principles.
• Demonstrated track record of successfully planning and executing events, preferably in diverse settings such as corporate, non-profit, or academic environments.
• Ability to prioritize guest needs, maintaining composure and professionalism in all interactions, while ensuring exceptional service delivery.
• Strong interpersonal and communication skills to liaise with clients, vendors, sponsors, and internal stakeholders, ensuring seamless coordination and collaboration throughout the event planning process.
• Proven track record of planning and executing events with meticulous attention to detail, ensuring seamless logistics and memorable experiences for attendees.
• Proficiency in Sales & Catering software, Property Manager Systems (preferably Opera Cloud), and Windows-based applications, enabling efficient management of event operations and client relationships.
• CMP (Certified Meeting Professional) certification is required, demonstrating comprehensive knowledge and expertise in event management practices and industry standards.
• Extensive experience in Food & Beverage operations, with a broad understanding of culinary and service aspects, enhancing the quality and execution of event catering offerings.
• A degree in Hotel/Restaurant Management or a related discipline is considered an asset, providing a solid foundation in hospitality management principles and best practices.
• Genuine passion for the events industry and a commitment to delivering exceptional experiences that exceed client expectations and contribute to the overall success of the organization.
• Innovative mindset to conceptualize unique event ideas, themes, and experiences that engage attendees and leave a lasting impression.
  Additional Information

Please refer the Job description for details