Director of Innovation & Customer Engineering

at  Pure DC

JOIN US ON OUR MISSION TO MAKE THE WORLD A BETTER PLACE…

Are you looking for a rewarding career where you can make the most of your skills and talents in an organisation that’s serious about sustainability?

ABOUT US

We are an innovation driven digital infrastructure organisation of industry leading experts in intelligent design, engineering, security, science, research, and sustainability. Headquartered in London (UK), with over 200MW of IT capacity live or under development, we develop and operate sustainable data centres for some of the world’s largest technology companies, across the UK, Europe, Middle East, and Asia.
We believe in data centres for good - creating employment opportunities, using our resources to support local communities, and investing in environmental restoration.
Irrespective of which area you work in there’s a common thread that binds everyone at Pure DC together. We’re passionate about always improving the way we are working, operating and developing.
Our goal is to use intelligent design of data centre infrastructure to improve the planet, society and the communities we operate in. Being sustainable makes a lot of sense, our customers want to develop sustainably, and we do too. We recognise and take responsibility for the environmental impact of our data centres and that’s why our in-house design, construction and sustainability teams are working together to reduce emissions associated with our activities and supply chain.

What we’re looking for Do you have:

• A genuine passion to drive change: We’re constantly searching for new ways to change the status quo. We need you to be efficient and agile, with excellent attention to detail and a desire to drive value creation and deliver exceptional service.
• Ability to think differently: Our projects all require the team to think through problems and find the most effective and efficient new solution in each case. We’re looking for innovative thinking, problem solving, and a willingness to question assumptions.
• Ability to build and maintain trust: . We build trust and create space for people to own their work and deliver their best. We create environments where people feel safe if they make honest mistakes, and when they do we support them to learn and put things right.
• Ability to connect and collaborate: You’ll be able to share your perspectives constructively and listen openly. Cross functional collaboration is crucial, because we understand that no one team is wholly responsible for building and operating a data centre

WHAT YOU’LL BE DOING

The Engineering Innovation & Customer Solutions Director leads and oversees the strategy, planning and execution of the Pure’s customer engineering solutions, and is responsible for creating a strategic roadmap that allows for a more effective and value-enhancing approach to the design, development and operation of Pure’s data centres.

The role sits at the interface between design, delivery and new investments, helping to drive continuous improvement in cost, speed of delivery, customer experience and profitability. It is a leadership role and will be expected to actively drive improvements in performance across the business.

• Ensure Pure’s data centre designs find the optimal balance of deliverability, cost and customer satisfaction
• Build and embed mutually value add networked relationships with customers, suppliers and internal stakeholders
• Create a progressive environment where thought leadership and innovation feed continuous improvement in design, engineering and new site selection strategy
• Look for ways to drive overall improvement in sector-wide design and power concepts
• Manage interactions with both internal and external teams to ensure coordination of approach and a results based mindset
• Be active part of customer engagement, soliciting feedback and new ideas
• Develop and enhance relationships with other key external parties, particularly consultants and critical supply chain, to incorporate into strategic thinking
• Act as a champion for Pure’s market proposition, seeking out opportunities to promote this through industry presence
• Help drive innovative solutions to challenges around energy procurement, particularly how to source scarce power in a way that satisfies real world customer requirements
• Deputise for PDCG CTO on company engineering technology and customer technical matters
• Provide a Senior management escalation point on contracted and live developments
• Take responsibility for results and drive the entire Pure organisation to achieve maximum potential

What we’re looking for Do you have:

• A genuine passion to drive change: We’re constantly searching for new ways to change the status quo. We need you to be efficient and agile, with excellent attention to detail and a desire to drive value creation and deliver exceptional service.
• Ability to think differently: Our projects all require the team to think through problems and find the most effective and efficient new solution in each case. We’re looking for innovative thinking, problem solving, and a willingness to question assumptions.
• Ability to build and maintain trust: . We build trust and create space for people to own their work and deliver their best. We create environments where people feel safe if they make honest mistakes, and when they do we support them to learn and put things right.
• Ability to connect and collaborate: You’ll be able to share your perspectives constructively and listen openly. Cross functional collaboration is crucial, because we understand that no one team is wholly responsible for building and operating a data centre.