Director of People & Culture Operations

at  Sky Zone

Sky Zone
Director of People & Culture Operations
Sky Zone is the largest indoor active entertainment operation in the world, with well-known brands including DEFY, Sky Zone, and Rockin’ Jump.
With more than 300 franchise and company-owned across the globe, we proudly host more than 40 million adventure movement enthusiasts every year. We are Purveyors of Awesome, and we thrive on creating memorable moments for our guests and team members.
Working for Sky Zone is so much more than a “job”! We have more than 4,500 team members throughout our company-operated parks, and we are committed to providing rewarding careers and development opportunities across all functions. Whether you contribute to serving our guests in our parks, or support our parks in a corporate role, we offer all team members a values-based culture, competitive pay, and diverse growth opportunities.

POSITION OVERVIEW

The Director of P&C Operations provides leadership through a strong understanding of each functional area of Human Resources including HR Information Systems (HRIS), HR Data Analysis and Reporting, Compensation, Benefits, Payroll, and Compliance, and will lead a team of roughly 10 HR professionals in these areas. This role will be responsible for being in the details of all components of HR Operations.

QUALIFICATIONS

• Bachelor’s degree in human resources, Business Administration, or related field.
• Experience in multi-unit organizations.
• Ability to travel up to 20% pending company needs.
• At least five years of human resource management experience required.
• SHRM-CP or SHRM-SCP highly preferred.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Strong knowledge of Workday.

PHYSICAL REQUIREMENTS

• Position requires employee to sit or stand at desk for extended periods of time.
• Job requires employee to effectively perceive speech and express ideas over the phone and via Teams.
  Compensation: $130-150k + bonus based on qualifications, experience, and performance. Competitive benefits package including medical, dental, vision, and 401k with company match.
  Sky Zone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
  Compensation:
  $115,000.00 - $140,000.00
  Compensation based on experience, qualifications, and performance.
  Sky Zone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members

• Participate in compensation benchmarking, conduct related analysis, research market competitive practices, recommend new programs or enhancements, for competitive and innovative recognition and reward strategies.
• Full responsibility for all agency audit and requests (DOL, 401K, etc)
• Bring a solution focused attitude and be comfortable working in an environment that demands deliverables along with the ability to identify problems and create appropriate solutions.
• Lead, coach, and develop your direct report team to deliver a great employee experience and manage/promote HR consistency, compliance, and best practices.
• Responsible for the administration, delivery, and ongoing support of employee benefits programs, including responsibility for renewals and vendor selection and management and responsibility for the annual open enrollment process.
• Ensure benefits-related documentation, supporting materials and communications are thoroughly reviewed for accuracy, updated promptly and compliant with the respective plan or governmental regulations.
• Leave of Absence (LOA) process management & administration.
• Worker’s Compensation management & administration.
• Owns and must have deep understanding of Workday HRIS.
• Lead a team to administer and validate employee information in the HRIS/Payroll system, onboarding, status changes, and terminations.
• Establish, maintain, and audit consistent records retention practices including employee personnel files, I-9’s, and documents related to onboarding, performance management, LOA, etc.
• Establish efficient processes for the administration and management of the payroll function, including jurisdiction tax reporting, garnishments, deductions, and responding to employee inquiries, company communication, resources, and tools.
• Ensure complete and accurate payroll.
• Oversee the administration processes for Unemployment Claims.
• Maintain current knowledge of legal regulations, industry trends and best practices; make recommendations to improve current programs and processes and to ensure company legal compliance with Federal and State laws.
• Owns the New Hire Orientation program along with the Employee NPS program.
• Fosters and promotes collaborative relationships.